cliqtips:
How to retrieve your money after a wrong transfer or money is taken out of your bank account by scammers/phone thieves and the receiving bank is not cooperating.

1. Write out the Full name, account number & bank of the person who received the money.

2. Go to the last debit notification sent from your bank after the transfer (via mobile app or text) and copy out the "TRANSACTION ID NUMBER".

3. Visit any of the bank branches of the receiver (the bank the money was transferred to), and ask to see the Customer Service in charge of Fraud.

4. While you are there, send an email to the recipient’s bank wrongly transferred to and copy CBN Fraud Desk. Emails below


(anticorruptionunit@cbn.gov.ng). CC: cpd@cbn.gov.ng & contactcbn@cbn.gov.ng. This will encourage the bank to act fast.

5. The recipient’s account will be placed on hold. Their BVN will be blocked permanently, preventing them from transacting with it or opening a new account.

They can’t transfer, withdraw or even open a new account with their BVN until they visit their bank to clear it up. When they do, the bank is obligated to contact the police. When proven guilty, the suspect will sign a waiver allowing the bank to refund your money.

Ethical caveat: Using this method in a case of wrong transfer only works after you have contacted the receiver & they refused to send your money back or blocked you.

tooth4tooth:
Thanks op for this piece of info.

cliqtips:
How to retrieve your money after a wrong transfer or money is taken out of your bank account by scammers/phone thieves and the receiving bank is not cooperating.

1. Write out the Full name, account number & bank of the person who received the money.

2. Go to the last debit notification sent from your bank after the transfer (via mobile app or text) and copy out the "TRANSACTION ID NUMBER".

3. Visit any of the bank branches of the receiver (the bank the money was transferred to), and ask to see the Customer Service in charge of Fraud.

4. While you are there, send an email to the recipient’s bank wrongly transferred to and copy CBN Fraud Desk. Emails below


(anticorruptionunit@cbn.gov.ng). CC: cpd@cbn.gov.ng & contactcbn@cbn.gov.ng. This will encourage the bank to act fast.

5. The recipient’s account will be placed on hold. Their BVN will be blocked permanently, preventing them from transacting with it or opening a new account.

They can’t transfer, withdraw or even open a new account with their BVN until they visit their bank to clear it up. When they do, the bank is obligated to contact the police. When proven guilty, the suspect will sign a waiver allowing the bank to refund your money.

Ethical caveat: Using this method in a case of wrong transfer only works after you have contacted the receiver & they refused to send your money back or blocked you.



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youngsahito:
how about if it is a case of scamming?

cliqtips:
How to retrieve your money after a wrong transfer or money is taken out of your bank account by scammers/phone thieves and the receiving bank is not cooperating.

1. Write out the Full name, account number & bank of the person who received the money.

2. Go to the last debit notification sent from your bank after the transfer (via mobile app or text) and copy out the "TRANSACTION ID NUMBER".

3. Visit any of the bank branches of the receiver (the bank the money was transferred to), and ask to see the Customer Service in charge of Fraud.

4. While you are there, send an email to the recipient’s bank wrongly transferred to and copy CBN Fraud Desk. Emails below


(anticorruptionunit@cbn.gov.ng). CC: cpd@cbn.gov.ng & contactcbn@cbn.gov.ng. This will encourage the bank to act fast.

5. The recipient’s account will be placed on hold. Their BVN will be blocked permanently, preventing them from transacting with it or opening a new account.

They can’t transfer, withdraw or even open a new account with their BVN until they visit their bank to clear it up. When they do, the bank is obligated to contact the police. When proven guilty, the suspect will sign a waiver allowing the bank to refund your money.

Ethical caveat: Using this method in a case of wrong transfer only works after you have contacted the receiver & they refused to send your money back or blocked you.



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cliqtips:


Same

youngsahito:
how about if it is a case of scam?

cliqtips:
How to retrieve your money after a wrong transfer or money is taken out of your bank account by scammers/phone thieves and the receiving bank is not cooperating.

1. Write out the Full name, account number & bank of the person who received the money.

2. Go to the last debit notification sent from your bank after the transfer (via mobile app or text) and copy out the "TRANSACTION ID NUMBER".

3. Visit any of the bank branches of the receiver (the bank the money was transferred to), and ask to see the Customer Service in charge of Fraud.

4. While you are there, send an email to the recipient’s bank wrongly transferred to and copy CBN Fraud Desk. Emails below


(anticorruptionunit@cbn.gov.ng). CC: cpd@cbn.gov.ng & contactcbn@cbn.gov.ng. This will encourage the bank to act fast.

5. The recipient’s account will be placed on hold. Their BVN will be blocked permanently, preventing them from transacting with it or opening a new account.

They can’t transfer, withdraw or even open a new account with their BVN until they visit their bank to clear it up. When they do, the bank is obligated to contact the police. When proven guilty, the suspect will sign a waiver allowing the bank to refund your money.

Ethical caveat: Using this method in a case of wrong transfer only works after you have contacted the receiver & they refused to send your money back or blocked you.
This is very insightful, but what about if you do not have the person's cell number and the recipient banks doesn't want to give you his or her details?



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Culturedman:
@cliqtips and everyone else

How about a case where one mistakenly transferred money to a wrong account, does not know/have contact information of the owner of the bank account where the money was wrongly transferred to, and the banks have not done anything to help recover the money after complaints were made and a police report was obtained?

cliqtips:


When you send money to someone, it will show the full name of the receiver.

Culturedman:


Yes. So please what can be done after knowing the person's name in this regard?

cliqtips:


To start the process, you'll need to have all the things listed in number 1

Culturedman:


OK. Thanks.

cliqtips:
How to retrieve your money after a wrong transfer or money is taken out of your bank account by scammers/phone thieves and the receiving bank is not cooperating.

1. Write out the Full name, account number & bank of the person who received the money.

2. Go to the last debit notification sent from your bank after the transfer (via mobile app or text) and copy out the "TRANSACTION ID NUMBER".

3. Visit any of the bank branches of the receiver (the bank the money was transferred to), and ask to see the Customer Service in charge of Fraud.

4. While you are there, send an email to the recipient’s bank wrongly transferred to and copy CBN Fraud Desk. Emails below


(anticorruptionunit@cbn.gov.ng). CC: cpd@cbn.gov.ng & contactcbn@cbn.gov.ng. This will encourage the bank to act fast.

5. The recipient’s account will be placed on hold. Their BVN will be blocked permanently, preventing them from transacting with it or opening a new account.

They can’t transfer, withdraw or even open a new account with their BVN until they visit their bank to clear it up. When they do, the bank is obligated to contact the police. When proven guilty, the suspect will sign a waiver allowing the bank to refund your money.

Ethical caveat: Using this method in a case of wrong transfer only works after you have contacted the receiver & they refused to send your money back or blocked you.



Copied