Are you struggling with Alexa Sorry Something Went Wrong issue? And unable to fix this on your own. Then do not worry this issue is fixable and you can fix it very effortlessly.

Alexa is a smart device that responds to your voice immediately and also manages small tasks like a reminder of daily activities or setting the alarm.

But what if Alexa sorry something went wrong will be the reply of the Alexa to your voice command? There could be numerous reasons for the same issue, like a slow or spotty internet connection, and the router being off.

However, it does not matter what is the reason for this issue, it is necessary to fix it as soon as possible. If you do not know how to do so, then simply go through the following instructions to do the same.

Methods to resolve Alexa Sorry Something Went Wrong issue
Hope now you have understood why Alexa Sorry Something Went Wrong occurs, now it is time to fix it. Obey the below methods to rectify this issue.

1. Restart the Alexa Hub
Turning the device off and on may help you in rectifying this issue. So, before trying further solutions, restart Alexa, and check if this helps you out or not.

Firstly, turn off all the echo devices, and unplug them from the power outlet.

Then wait for at least 4-5 minutes.

And now plug back all the devices back and turn them on.

2. Power cycle the router
This Alexa Sorry Something Went Wrong can also occur if you have a poor internet connection. If your internet connection is not stable, then it will not be able to process your command or Alexa not responding error occur.

A stable internet connection is required, so that Alexa responds adequately to the voice command. If the connection is not stable, then power cycle the router, it is the most effective and quick way. The following are the methods to power cycle the router.

Firstly, turn off the WiFi router, and also plug it out from the power outlet.

Then wait for at least 1-2 minutes, to factory reset the device.

After this, connect the power cord back and turn the router on.

Now the WiFi router will be reset to factory setting, and restart.

And at last, check whether the issue still persists or not.

Sum up
Certainly, these methods will help you with How To Cope With Alexa Sorry Something Went Wrong? If you do not know how to resolve this issue, then simply follow the above techniques to rectify the Set Up Alexa Sorry Something Went Wrong.