Position: Dispatch Rider Manager
Location- Yaba, Lagos
Job Summary:
A dispatch manager is responsible for coordinating the smooth dispatch of goods to customers/clients. They coordinate the transportation, delivery and loads involved with the dispatching of goods. They often work with customers, explaining delivery times and providing updates on the status of orders. These professionals work with different departments within an organization to ensure a company's goods reach the customer in time. They coordinate teams of drivers, organize riders, and ensure customers receive excellent customer service. The manager works with information technology systems to ensure drivers take the right products to a specific address.
Job Responsibilities:
The focus of this role is to coordinate the dispatch and transportation of goods from a warehouse, factory, or location to a customer. Here are some of the main responsibilities:
• Overseeing the dispatch of products on time
• Ensuring that packing and transportation meet a company's quality control.
• Checking dispatch riders follow health and safety guidelines.
• Tracking and locating drivers through the Global Positioning System (GPS)
• Organizing work rotas and staff duties.
• Organizing effective distribution and monitoring orders to check that drivers and riders distribute them on time.
• Recruiting delivery drivers, riders and employees involved in logistics and supply.
• Communicating the estimated time of arrival into the system
• Maintaining business relationships
• Managing absences and taking care of performance
• Ensuring drivers and their vehicles comply with regulations regarding health and safety.
• Using computer systems to check stock levels, transportation costs and the dates and times of deliveries.
• Liaising with vendors, suppliers and customers

Job Requirements
• HND/BSC in any related discipline
• Problem-solving abilities, and technical skills, such as computer and software systems knowledge.
• Proximity to location is key
• IT and tech savvy
• Problem solving skills.
• Decision making skills
• Critical thinking skills
• Excellent Organizational skills
• Strong Communication and interpersonal skills
• Customer service skills
• Leadership skills
• GPS knowledge-A good knowledge of how GPS works is another valuable skill.

Interested and qualified candidates should send CV to bcrecruits@yahoo.com using job role as the job title