How Do I Get My Money Back From Konga - Business - Nairaland
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| How Do I Get My Money Back From Konga by collinspro(m): 2:25pm On Jul 20, 2023 |
Please house help me on this. I ordered for a smart TV on konga in June. The TV was delivered promptly. After switching on the TV, I discovered the LED screen has broken. I immediately called the delivery guy and two days later, I was asked to return the TV to one of their outlets. Ever since then, I have not received my refund (about 120k). It has been over a month now. The customer care keeps telling me they are investigating how the TV screen got broken. I'm getting impatient and worried because the money will go a long way to ease my burden. I'm really confused and frustrated, I don't know what to do. House, has anyone had this experience? What do I do to get my money back? |
| Re: How Do I Get My Money Back From Konga by carl90(m): 2:48pm On Jul 20, 2023 |
Was the smart tv covered under a warranty when you placed the order on Konga? |
| Re: How Do I Get My Money Back From Konga by collinspro(m): 4:10pm On Jul 20, 2023 |
carl90:There was no warranty |
| Re: How Do I Get My Money Back From Konga by carl90(m): 4:33pm On Jul 20, 2023 |
You should placed an order for a product with some warranty especially brand new electronic products from online stores. collinspro: |
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