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9Mobile Network Outage: A 24-hour Nightmare - Phones (5) - Nairaland

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Re: 9Mobile Network Outage: A 24-hour Nightmare by IyaTola: 2:58pm On Jul 23, 2023
tete7000:
9mobile that kept me out for two weeks somewhere in Delta state. I just port my number to Airtel asap.
Deea Tete, where in Delta are you so we can serve you with a super fast internet
Re: 9Mobile Network Outage: A 24-hour Nightmare by Adrielbradshaw(f): 3:17pm On Jul 23, 2023
That was how I bought Etisalat sim 4rm one of their agents last year, according 2 them, it was a data sim, I felt it was cool since Airtel's data doesn't last ... In my mind, I don comot 4 Airtel Wahala๐Ÿคฃ๐Ÿ˜‚๐Ÿคฃ๐Ÿ˜‚, lol and behold, sometimes, the network will disappear for 2days, some other times 3days, I kept on managing.

W@ broke the camels back was the last time I subscribed for data and the network disappeared for one week, thought it was my phone, I kept on rebooting.... Na so I just vex kukuma go buy MTN sim, mind you, I don't like MTN for anything.... Airtel with all their madness is my official line why the MTN is for data, and I haven't regretted d@.
Re: 9Mobile Network Outage: A 24-hour Nightmare by omoadeleye(m): 3:21pm On Jul 23, 2023
So people still rely on 9mobile?

If you report the issue you are facing to their customers support they will only apologise to you and do nothing afterwards.

I stopped using them for a very long time now.
Re: 9Mobile Network Outage: A 24-hour Nightmare by Sleekfingers: 3:24pm On Jul 23, 2023
9mobile is a bleeding disaster. I have stopped using their useless Internet.

MTN still remain the best.
Re: 9Mobile Network Outage: A 24-hour Nightmare by Peejayz: 3:25pm On Jul 23, 2023
blaquemyc:
It's almost 24hrs now, still no network. 9mobile is definitely the worst network in the ๐ŸŒ๐ŸŒ๐ŸŒ
lol... You said 24 hrs ..... Here in OAU , Ile Ife, for the past two weeks now, no service at all..... It is just on my phone for nothing.... Useless network .....
Re: 9Mobile Network Outage: A 24-hour Nightmare by NamelessOGBENI(m): 3:32pm On Jul 23, 2023
It's mire than a week in some of the remotest parts up north, I'm glad the people are fast ditching the epileptic MNO for something better..
Re: 9Mobile Network Outage: A 24-hour Nightmare by Emperor5(m): 3:36pm On Jul 23, 2023
It's very disheartening to experience such network outage especially amidst important journey without alternative. In a past week I travel to east through out my stay, my 9mobile was network outage. I have to buy Glo sim before I could make a call, I was even told that 9mobile has been having the issues of network outage in East for a past year now.
Surprisely, the network restore and work normal the moment I get to Abuja, but i can't continue using it anymore because the disappointment is too much for me to bear.
Re: 9Mobile Network Outage: A 24-hour Nightmare by Sirmikky1(m): 3:39pm On Jul 23, 2023
I just want to find time to go change this my 9mobile number linked to my bank accounts.

Been giving me headache for weeks

Mร  kan sim weyrey danu ni

1 Like

Re: 9Mobile Network Outage: A 24-hour Nightmare by saintbillion(m): 3:42pm On Jul 23, 2023
nairalanda1:


Don't comment on muslim topics then. smiley
Baba I've no Comment ooo
Re: 9Mobile Network Outage: A 24-hour Nightmare by saintbillion(m): 3:43pm On Jul 23, 2023
[quote author=Ameboperoo post=124604580]
If he tries that with me, I will just deactivate my account parmanently and leave nl for good.[/quoteive been asking him to remove it. Baba no want gree
Re: 9Mobile Network Outage: A 24-hour Nightmare by saintbillion(m): 3:43pm On Jul 23, 2023
Ameboperoo:

If he tries that with me, I will just deactivate my account parmanently and leave nl for good.
ive been asking him to remove it. Baba no want gree
Re: 9Mobile Network Outage: A 24-hour Nightmare by Hohenheim(m): 3:48pm On Jul 23, 2023
Can't believe I missed this thread

I've suffered in the hands of Etisalat the network will just disappear and they won't even compensate you for your loss o they'll just move on like nothing happened

Very useless network

3 Likes

Re: 9Mobile Network Outage: A 24-hour Nightmare by Newmans: 3:50pm On Jul 23, 2023
#Communication improvement is needed! grin
Re: 9Mobile Network Outage: A 24-hour Nightmare by Johel(m): 3:52pm On Jul 23, 2023
Blueace247:

Good morning Dear friends and fellow Etisalat users,

I am writing this post today to share my recent harrowing experience with the Etisalat network, which left me without a reliable connection for a staggering 24 hours. This unfortunate incident has not only caused immense frustration but has severely impacted my work and productivity.

Last week, I had topped up my data plan with a substantial sum of 10,000 naira, hoping to have uninterrupted access to the internet for my professional and personal needs. However, to my dismay, the Etisalat network suffered a major outage, leaving me and countless other users stranded without any indication of when it would be resolved.

The lack of official communication during the prolonged downtime only added to the mounting frustration. Customers, like myself, were left in the dark, without any updates or reassurances from the service provider. As a result, many of us resorted to other means like using VPNs, spending money on alternative data plans from different providers, or facing a complete disruption of our daily routines and businesses.

During this period, I had no choice but to rely on Stark VPN, a free virtual private network service, because I couldn't afford to purchase additional data for my other SIM card. The stress of managing work tasks, personal responsibilities, and the unexpected expenses added to the burden of the network failure.

It is disheartening to note that despite being loyal customers, our priorities have been jeopardized by the lack of preparedness and communication from Etisalat. As customers, we deserve to be treated with transparency and respect, especially when faced with such a significant disruption in service.

I strongly urge Etisalat and other telecommunication companies to implement a more efficient customer notification system for such situations. Timely official updates can alleviate customer frustration and help them make informed decisions. We should not be left to feel abandoned and helpless during network outages, especially after investing significant amounts in data plans.

As technology becomes an essential part of our lives, we rely on network providers to keep us connected and ensure smooth work and personal communication. An outage of this magnitude not only affects our productivity but also raises concerns about the reliability of the service.

I sincerely hope that Etisalat and other providers take this incident as an opportunity to improve their services and customer support. As users, we deserve better accountability and timely solutions when things go wrong. I call upon Etisalat to take immediate action, compensate affected customers appropriately, and implement measures to prevent similar occurrences in the future.

Let us stand together as customers and demand the quality service we pay for and deserve. Together, we can drive positive change in the telecommunications industry and ensure that our needs are met with utmost consideration.

#EtisalatNetworkOutage #CustomerPrioritiesMatter #ImprovedCommunicationNeeded #TelecomsAccountability

Sincerely,
A Concerned Etisalat User






9mobile used to be the best before,but they really declined over the years becoming second snail after Glo.
Re: 9Mobile Network Outage: A 24-hour Nightmare by nairalanda1(m): 3:53pm On Jul 23, 2023
saintbillion:

Baba I've no Comment ooo

LOL...no need to deny

It is only those who comment on muslim topics that get the mark there. Those who do not, nothing happens.
Re: 9Mobile Network Outage: A 24-hour Nightmare by nairalanda1(m): 3:55pm On Jul 23, 2023
Kylekent59:
No more Christian topics on FP

Who else has notiout that??

There are 4 christian topics on front page.

I mean, 4 , if not more self.
Re: 9Mobile Network Outage: A 24-hour Nightmare by Fugitive: 3:56pm On Jul 23, 2023
Etisalat dealt with me about 2 years ago. I woke up one morning and went to Mtn office and told them I want to port my line from etisalat to Mtn. I decided not to buy another sim. It was done in less than 10 minutes and no regrets about it. Etisalat customer care called me and told me that they noticed that I ported the line, I replied and told them that I am done wasting my time with them. Just Port your line and save your self stress.

1 Like 1 Share

Re: 9Mobile Network Outage: A 24-hour Nightmare by saintbillion(m): 4:01pm On Jul 23, 2023
nairalanda1:


LOL...no need to deny

It is only those who comment on muslim topics that get the mark there. Those who do not, nothing happens.
I'm serious here baba. Open a Muslim thread then show me the stuff I press no.
Re: 9Mobile Network Outage: A 24-hour Nightmare by KingLion007(m): 4:03pm On Jul 23, 2023
My alert sim buh haven't use it for more than year now... Just at the back of my fone for now... Dnt really like them. Airtel is shittt wen it comes to Data, using mtn for now.
Re: 9Mobile Network Outage: A 24-hour Nightmare by tete7000(m): 4:10pm On Jul 23, 2023
IyaTola:
Deea Tete, where in Delta are you so we can serve you with a super fast internet

Do you work for 9mobile? It happened to me at owa-alero, somewhere close to Agbor early this year.
Re: 9Mobile Network Outage: A 24-hour Nightmare by Rick9(m): 4:20pm On Jul 23, 2023
So people are still using 9mobile. SMH

Just port to either MTN or Airtel and have rest of mind.

I have done mine. Coz that foulish network cost me alot with heir poor service.
Re: 9Mobile Network Outage: A 24-hour Nightmare by Rick9(m): 4:23pm On Jul 23, 2023
NinjaMetahuman:
9 mobile has been dead for a while now.

They should have allowed GLO or a serious company to take over that company.

It's the worst network in the country.

Glo and 9mobile are uselesx jor
Re: 9Mobile Network Outage: A 24-hour Nightmare by Generalkorex(m): 4:27pm On Jul 23, 2023
smasher1:


24 hours outage for 9mobile is you play. In Bayelsa state here, they were out for over a month several times even in the state capital Yenagoa and when they come back maybe for one day, they go off for several months again. We are used to it.
Same thing in my area in Ondo state. Two months no Etisalat. I had to travel to Ijebu ode, ogun state to get network so I could receive OTP.
Re: 9Mobile Network Outage: A 24-hour Nightmare by Paulyaweh(m): 4:27pm On Jul 23, 2023
9mobile has been bad since last year.
I have lost count of how much i have wasted on sub i couldn't browse 1kb.
I've abandoned them and move on to mtn.
Useless bunch
Re: 9Mobile Network Outage: A 24-hour Nightmare by ibinaboonline: 4:52pm On Jul 23, 2023
It's a regular thing with 9mobile and the downtime is days, not 24 hours. It's still fluctuating as I type this. I'd know because 9mobile is my main line. Nobody don sue them to extinction before, that's why.
Re: 9Mobile Network Outage: A 24-hour Nightmare by psyqs(m): 5:22pm On Jul 23, 2023
Benwallt:
Bacฦ™ n very better now. They are the best thing after jollof rice now data wise

I still can't make calls
Re: 9Mobile Network Outage: A 24-hour Nightmare by Benwallt(m): 5:28pm On Jul 23, 2023
psyqs:


I still can't make calls

Perhaps, it's just happening in your area. They were off here for close to two months but back bigger n Better now
Re: 9Mobile Network Outage: A 24-hour Nightmare by psyqs(m): 5:30pm On Jul 23, 2023
Benwallt:


Perhaps, it's just happening in your area. They were off here for close to two months but back bigger n Better now

There's network but I can't make calls.

I saw someone complaining too on twitter.
Re: 9Mobile Network Outage: A 24-hour Nightmare by superCleanworks(m): 5:46pm On Jul 23, 2023
kingDELE:
And no apology,no compensation from them.
Nothing.
This people no rate us.
the HIGHEST you will PROBABLY get is a 4 naira Text message of meaningless apology.

Nigeria is a shit hole where anybody can leave his/her country and come here to shit on everybody and if you even dare to cry loud then you will get the worst bashing from your fellow Nigerians.
these Investors & Business men know this fact and they use it very well to their advantage.

1 Like

Re: 9Mobile Network Outage: A 24-hour Nightmare by blacksam01: 6:48pm On Jul 23, 2023
LordGuru1:
Glo! Gives me peace of mind, massive Data at affordable price, and excellent network speed in my area. If it is not as fast in your end, pls don't jealous me. I still love you too. Oya, chop kisses kiss

na lie...mtn cheap pass glo for data
Re: 9Mobile Network Outage: A 24-hour Nightmare by BarrElChapo(m): 6:58pm On Jul 23, 2023
Blueace247:

Good morning Dear friends and fellow Etisalat users,

I am writing this post today to share my recent harrowing experience with the Etisalat network, which left me without a reliable connection for a staggering 24 hours. This unfortunate incident has not only caused immense frustration but has severely impacted my work and productivity.

Last week, I had topped up my data plan with a substantial sum of 10,000 naira, hoping to have uninterrupted access to the internet for my professional and personal needs. However, to my dismay, the Etisalat network suffered a major outage, leaving me and countless other users stranded without any indication of when it would be resolved.

The lack of official communication during the prolonged downtime only added to the mounting frustration. Customers, like myself, were left in the dark, without any updates or reassurances from the service provider. As a result, many of us resorted to other means like using VPNs, spending money on alternative data plans from different providers, or facing a complete disruption of our daily routines and businesses.

During this period, I had no choice but to rely on Stark VPN, a free virtual private network service, because I couldn't afford to purchase additional data for my other SIM card. The stress of managing work tasks, personal responsibilities, and the unexpected expenses added to the burden of the network failure.

It is disheartening to note that despite being loyal customers, our priorities have been jeopardized by the lack of preparedness and communication from Etisalat. As customers, we deserve to be treated with transparency and respect, especially when faced with such a significant disruption in service.

I strongly urge Etisalat and other telecommunication companies to implement a more efficient customer notification system for such situations. Timely official updates can alleviate customer frustration and help them make informed decisions. We should not be left to feel abandoned and helpless during network outages, especially after investing significant amounts in data plans.

As technology becomes an essential part of our lives, we rely on network providers to keep us connected and ensure smooth work and personal communication. An outage of this magnitude not only affects our productivity but also raises concerns about the reliability of the service.

I sincerely hope that Etisalat and other providers take this incident as an opportunity to improve their services and customer support. As users, we deserve better accountability and timely solutions when things go wrong. I call upon Etisalat to take immediate action, compensate affected customers appropriately, and implement measures to prevent similar occurrences in the future.

Let us stand together as customers and demand the quality service we pay for and deserve. Together, we can drive positive change in the telecommunications industry and ensure that our needs are met with utmost consideration.

#EtisalatNetworkOutage #CustomerPrioritiesMatter #ImprovedCommunicationNeeded #TelecomsAccountability

Sincerely,
A Concerned Etisalat User





Airtel was worse and still it service has not been fully restored.
Re: 9Mobile Network Outage: A 24-hour Nightmare by mechanics(m): 7:16pm On Jul 23, 2023
You better start using MTN or Airtel Data, they are the reliable networks even in villages, right now, in where I am, no Etisalat network in a village in one of the north western state.

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