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Nairaland Forum / Nairaland / General / Jobs/Vacancies / Urgent Recruitment !!!for Customer Service Rep. (inbound/outbound/digital Agent (206 Views)
Customer Service Representative (inbound & Outbound Call Centre Agent) / Hiring, Customer Service Representative (inbound & Outbound Agent) / Sacked By Konga, Customer Service Rep Gets 30 Job Offers On Twitter In 24 Hours (2) (3) (4)
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Urgent Recruitment !!!for Customer Service Rep. (inbound/outbound/digital Agent by danysong: 3:55pm On Aug 16, 2023 |
CUSTOMER SERVICE REP. (INBOUND/OUTBOUND/DIGITAL AGENT · Answers phone and responds to customer requests. · Upsell/Sell product and services, place custom orders in computer system. . Provide customers with product and service information. . Transfer customer calls to appropriate staff (as and when asked for) · Identity, research, and resolve customer issues using computer systems and applications · Follow up on customer inquiries, if not immediately resolved. · Recognize, document and alert the supervisor of trends in customer calls. REQUIREMENTS · B.sc. B.A, BSC.ED, B.ED · Candidate must be within the age bracket 21 - 30years · Relevant experience (6months – 1year) in Customer Service is an advantage · Strong phone contact handling skills and active listening. · Familiarity with CRM systems and practices · Customer orientation and ability to adapt/respond to different types of characters · Excellent communication and presentation skills · Ability to multi-task, prioritize, and manage time effectively · Excellent written and verbal communication skills. . Language skills. Must speak fluent English and at least one of the 3 major Nigerian Languages – Hausa, Igbo, Yoruba Must reside in Ikeja or its environs. SALARY: 50k-70k APPLY THROUGH THE LINK https://forms.gle/cjPsX4j4z9AkMG3aA |
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Jobhulu: Research Consultant At Nigerian Women’s Trust Fund (WF) / Residential Executive Chef Urgently Needed.. / Sales Executive
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