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Nairaland Forum / Science/Technology / Programming / What Are The Main Capabilities And Features Of Dynamics 365 Customer Service? (143 Views)
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What Are The Main Capabilities And Features Of Dynamics 365 Customer Service? by sandeysharma360(m): 6:09am On Aug 25, 2023 |
How does Dynamics 365 Customer Service handle multi-channel support? Can it manage interactions from various communication channels like email, chat, social media, and phone? What tools does Microsoft Dynamic 365 Customer Service offer for case management and tracking customer inquiries or issues? |
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