How Can Dynamics 365 Help Improve First Call Resolution Rates? - Programming - Nairaland
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How Can Dynamics 365 Customer Service Help Improve My Customer Support Workflows / How Can Microsoft Dynamics 365 Customer Service Help Improve My Customer Support / How Does Dynamics 365 Customer Service Help Improve Agent Productivity? (2) (3) (4)
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| How Can Dynamics 365 Help Improve First Call Resolution Rates? by sandeysharma360(m): 6:44am On Oct 19, 2023 |
How can Dynamics 365 help improve first-call resolution rates? What specific features support this? How does Microsoft Dynamic 365 Customer Service automate the routing of customer inquiries or issues to the most qualified agents? What criteria are used to ensure efficient case assignment? |
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