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How Do I Resolve This Sim Swap Problem - Phones - Nairaland

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How Do I Resolve This Sim Swap Problem by davinchi101: 8:16pm On Nov 17, 2023
ls house, I went for a MTN sim swap in one of their office here in Nasarawa state on 16th of October 2023.
Up to this moment, the new SIM has not been functioning. Cant make call, receive or even send SMS.

I've contacted their support severally all to no avail.

I keep getting a pop up message whenever I put on the phone that Activation completed, that I should switch off my phone and on it again.

I've been obeying this message since the day I did the sim swap.

Pls house, what could be the possible solutions
Re: How Do I Resolve This Sim Swap Problem by Adewale1603(m): 8:26pm On Nov 17, 2023
Why don't you go back to their office and make the complaints
Re: How Do I Resolve This Sim Swap Problem by Jacku: 5:39pm On Nov 18, 2023
davinchi101:
ls house, I went for a MTN sim swap in one of their office here in Nasarawa state on 16th of October 2023.
Up to this moment, the new SIM has not been functioning. Cant make call, receive or even send SMS.

I've contacted their support severally all to no avail.

I keep getting a pop up message whenever I put on the phone that Activation completed, that I should switch off my phone and on it again.

I've been obeying this message since the day I did the sim swap.

Pls house, what could be the possible solutions
visit their office again
Re: How Do I Resolve This Sim Swap Problem by Jacku: 5:39pm On Nov 18, 2023
Adewale1603:
Why don't you go back to their office and make the complaints
me sef just tire. I wonder what he wants us to do

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