StreSERT Services Limited - We are recruiting on behalf of our client to fill the position below:
Job Title: Call Center Officer
Location: Owerri, Enugu, Warri
Job Overview
The Persistency department is looking for a young, self-motivated, talented candidate to join the
team. The Call center agent delivers exemplary services in calling out the customers and
reminding them on their due premiums. They also help customers make payments. The Agent
addresses verbal and written inquiries pertaining to various insurance products and policies.
They assist clients with questions regarding billing, policy coverage and their relevant questions
Qualifications, Competences & Skills Required
 HND/B.SC in any discipline with minimum of 2.2 (second class lower)
 Minimum of 1- 3 years call center experience
 Must be between 22-30 years old.
 Excellent spoken English with impressive interpersonal skills
 Previous insurance or financial services experience is a plus
 Intermediate skills in Microsoft Word
 Excellent verbal and written communication skills
 Excellent customer service skills
 Attention to detail
 Ability to maintain knowledge of company’s products and procedures
 Ability to communicate professionally with irate customers. Ability to ask prying
questions and diffuse tense situations.
 Strong time management and decision-making skills.
 Adaptability and accountability.
Salary
 Monthly Take Home– N100,000
Method of Application
Applicants who meet the requirements listed above should forward their CVs to
‘outsourcing@stresertservices.com’ using the Job title as subject of the application.