Job Title: Head of Credit/Marketing

• Location: Oyo (Oyo State).
• Role: Head of Credit
• Full Time


Key Responsibilities:

o Evaluate whether Business Banking proposals meet sound business criteria and credit risk falls within acceptable parameters, approve and recommend appropriate credit facilities including terms or conditions of facilities.
o Ensure accuracy and reliability of approvals within, or referrals to higher authority, on business credit applications reviewed.
o Identifies, quantifies and evaluates sources of risk about the profitability of business proposals and financial viability of Retail clients as a whole, interrogates/probes.
o Utilizes Industry risk analysis available to identify and understand contextual threats to existing and potential clients.
o Ensure timely and quality credit assessment and decisions are made.
o Manage adherence to the service level agreement that has been concluded.
o Build relationships with and across the network to improve the quality of business proposals and turnaround time on credit evaluations.
o Detects and evaluate shifts or changes in key risk parameters and evaluate the implications of such changes on continued banking relationship.
o Issuing of sanction letters, clearly stating the conditions and requirements of the lending.
o Actively hindsighting lending decisions to ensure that correct procedures are being followed in the approval of facilities, which will prevent new NPLs.
o Regular perusal of relevant internal & external communication, such as circulars, economic reviews on industries, & financial or industry publications to ensure that any development, new requirements or external risks are properly taken cognisance of in lending decisions or conditions of lending.
o Staff training internally (credit staff) and externally by supporting staff with an emphasis on the requirements to make a meaningful assessment of the credit risks involved.
o Manage the implementation of business credit processing systems and software and monitor the performance of same.
o Participate in the relevant committees as required.
o Ensure proper management and monitoring of the Bank's Retail NPL book.
o Ensure that all the necessary systems and controls are in place to properly manage the NPL book, and maximise the rehabilitation of accounts in arrears.
Problem Solving, Planning and Decision Making:

Problem-solving:

o Expected to solve job-related problems within a broadly defined framework and policy. Required to be proactive in forward thinking and sensitive to the impact the decision will have on the book. Should be able to generate solutions to job-related problems.
o Evaluate the risks and benefits of each credit facility application and supporting information, taking into account broad industry risks, total bank exposure to specific industries, and the risk profile of the counterparty applying for credit.
o Analyses the performance of one or more industries, to identify contextual risks that may influence the ability of corporate counterparties to repay debt.
o Takes decisions regarding appropriate corrective action in the management of increasing risk profiles, and counterparty failure to comply with credit agreements.
Identify industry trends and conditions that may threaten the value of security/collateral held, and manage appropriate corrective action in a way that is sensitive to the bank's relationship with its clients, without unnecessarily compromising the bank's security position.
o Makes judgement calls regarding the effectiveness of security/collateral offered, and sets appropriate risk parameters in respect of specific facility structures within which clients will need to operate to contain risk at acceptable levels
Manage teams and handle the problems associated with working with a diverse group of people.
o Manage the cross-functional conflicts that may arise in the course of working with the BB business teams.
o Utilize experience and knowledge in providing solutions to ambiguous situations where intuitive calls are required.
Planning:
o Planning, setting up and managing of Business Banking Function, ensuring that all the following relevant processes are sufficiently addressed:
o Returns/reports: Preparation and submission of all relevant returns/reports.
o Proactively drive review of existing processes and procedures to ensure efficiency that delivers timely and consistent decisions as well as adaptability to changing business needs.
o Proactively ensure that all reporting requirements are met.
o Detect shifts or changes in key risk parameters in a business relationship, target population or industry, or the economy generally; evaluate the short, medium and long-term implications of such changes on continued business dealings and feed these into the policy-making process for personal credits.
o Monitor exceptions (type and frequency of occurrence) and feed this into product review and modifications.
o Ensure staff planning is in line with optimal business requirements e.g. recruit & train staff in time for expected peak business periods, put a proper succession plan in place to facilitate effective backup, etc.
Decision Making:
o Suitability of staff, collateral documentation, legal action, systems and controls, processes, procedure and external attorneys/council/liquidators/administrators.
o Approve viable credit proposals that fit agreed criteria and decline non-viable ones.
Exhibit decisiveness in the application of credit standards and policies.
o Exhibit objectivity and firmness in dealing with non-performance among staff.
Knowledge, Experience and Personal Competencies

Knowledge:

o Degree-qualified. CIBN certification will be an added advantage.
o Sound knowledge and understanding of the local as well as international personal credit industry, retail lending analysis techniques, advances, credit criteria, credit policies, risk and financial analysis, credit control and application thereof.
o Sound understanding of business practices and the Bank's personal credit products suite, credit policies and processes.
o Exposure to basic credit scoring and automated decisioning.
o Minimum of a good University first Degree in any of the Social Science fields as well as a postgraduate Degree and/or professional
qualification.


Experience:
o Minimum of 5 years of Banking experience, particularly in credit risk management, banking processes banking products and the operation thereof. Must have service management roles.
o Broad knowledge of applicable Acts and Bank Manuals.
Personal Competencies:
o Adaptability: Capable of adapting to and accepting change, opposing views, and new ideas, as well as being imaginative and creative.
o Numeracy & Analytical Skills: Have the capacity to work with numbers and figures, as well as to collect, process, analyze and integrate data into relevant, factual outcomes or conclusions. Have the ability to undertake and/or analyze underwriting metrics such as through-the-door analysis.
o Excellence Orientation: Disposed to setting and achieving high standards of excellence.
o Organizational Alertness: Capacity to appreciate and understand how a job fits in with other jobs and overall job structure of the organization; and the importance of company policies & procedures.
o Communication: Ability to convey information (both verbally and in writing) by articulating messages clearly, concisely, accurately and understandably.
o Customer Orientation: Able to focus on and achieve high standards of service that meet the expectations of clients.
o Judgement: Capable of evaluating and judging situations or alternative actions and outcomes against rational, logical assumptions.
o Leadership: Ability to lead and manage a large team of people engaged in fairly routine processing functions. Ability to develop subordinates by providing them with simple, clear instructions; demonstrations; systematic exposure to increasingly challenging tasks; continuous feedback, appraisal, counselling and rewards.
o Decisiveness: Show the readiness and ability to make decisions/render Judgment and take full responsibility for same; take action and apply corrective measures when and where necessary.
o Computer Literacy: Ability to use various software e.g. Microsoft Word, Excel, etc.
o Attention to detail: Meticulous approach to issues.

Method of Application:

Interested and qualified candidates should send their CV and Cover Letter to: recruitment@avemariamfb.com using the "Job Title" as the subject of the email.

Application Closing Date
20th January, 2024.

How can an individual head Credit and Marketing? Both departments should have separate heads, given the volume of works involved and also conflict of interest that may arise.
The Credit unit which involves analysis and general administration of loans need to be independent so that those in marketing will not unduly influence and process unqualified facilities.
Knowing that Credit administration also involves loan recovery, how do u expect someone that oversees marketing to be effective and efficient in recovering bad loans since he/she has to establish highly cordial relationship with customers?

Hmmmm