Here is how design thinking can help.

1. ️‍Empathize. ( Act as a detective)

•Who are you making the app for? Put yourself in their shoes.Feel their frustrations

•How do they feel about existing apps? (Frustrated? Lost?)

2. Define (Write the problem statement)

Turn your detective notes into a clear problem:
For example - “people can't get a national ID without wasting time and getting frustrated."

3.Ideate (Get creative)

Think of all the ways to solve that problem.

•An app that helps you register and get your ID delivered to your door steps?
•An app that schedules an appointment with the ID agency?

4.Prototype (Build a quick prototype)

•Don't worry about complicated codes, just sketch or build a simple version of your ideas.

•Draw screens of your ID card scheduler.

See a step by step tutorial on how you can design your prototype on my YouTube channel - Design with Ken

5 Test (Get feedback)

Share your prototype to real people and ask for their honest opinions.

•Does it solve their problems? Is it fun to use?

•Use the feedback from the test to improve your app, test it again, and keep getting better until everyone loves it.

Bonus tip>>>> Remember, there are no stupid ideas in design thinking.The weirder the better, because it might just lead to a stupendous app.

Good luck creating awesome apps.