Voice & Collaboration Services: Cloud Calling Solution

Network Solution Provider In Lagos Nigeria

Contact us for overseeing and managing all network, voice (VoIP) and collaboration infrastructure systems administration including design, installation, configuration, deployment, maintenance, training and troubleshooting while optimizing system performance and maintaining security standards. Facilitates and makes independent decisions concerning technology deployment(s) while all processes and regulatory guidelines.

Supervisory control of contract employees and partner vendor representatives.
Provide guidance, training, and support.
Collaborate with other IT teams to achieve overall organizational goals.
Evaluation of IT adherence to all regulatory.
Operating within agreed upon budgets with all business lines and remote locations.

Network Infrastructure Management: Design, implement, manage and troubleshoot the organization's network infrastructure.
Ensure the availability, reliability, and security of the network.
Monitor network performance and troubleshoot issues to ensure optimal operation.

Voice Communication Systems: Manage and maintain your organization's voice communication systems, including Contact Center Solutions (CCaaS) and VoIP (Voice over Internet Protocol) technologies (UCaaS).
Implement and support voice-related hardware and software.

Collaboration Systems: Design, implement, manage and troubleshoot collaboration and A/V systems for conference rooms to specified standards.

Security and Compliance: Implement security measures to protect the network and voice systems from unauthorized access and cyber threats.
Ensure compliance with relevant regulations and standards.

Upgrades and Enhancements: Plan and execute upgrades and enhancements to the network and voice systems.
Stay informed about industry trends and emerging technologies.

Documentation: Maintain accurate documentation for network, voice and collaboration configurations, procedures, and troubleshooting guides.

Work closely with your business management to align network and voice strategies with overall business objectives.
Maintains good communication for all business lines and remote locations.
Create innovative solutions to technical problems.