At about 12.30pm this afternoon power just went off in the banking hall. All the customers felt that PHCN had done their worst.Expecting the bank to put on their generating set,but to our utmost surprise we were told that the generating set is faulty. They implored the customers to go to other branches which is about 10km to Akowonjo.(Idimu). This is very sad and a big disgrace to the much respected GTBank. They do not even have a backup gen. or a UPS that can at least power the vital systems to keep operations running. I noticed recently that to open common account is a tug of war(as i went through hell just to open an SKS account for my son),the ATM machine also another no go area. I some other people also share the same view with me. Can we say that after the death of the former CEO there are no capable hands to manage the bank? Is this the type of system the CBN man want to buildhis cashless saga? Dont let me say he has already , failllllll. A sitaution where there is no stable power supply?Banks with no backup power and their link going down evey time, IT WAS A BAD MOMENT IN GTBANK AKOWONJO today. How i which the management will call their people to order and take preventive and fail over (backup)alternative in the nearest future to forstall this type of incident.