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Help- Antivirus Collapsed My System. - Computers - Nairaland

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Help- Antivirus Collapsed My System. by Alumnus: 2:05pm On Jun 23, 2012
I installed an Anti-virus (Avast) yesterday and used it to scan my system but after shutting down it has refused to come up. After booting, it'll tell me to wait that it's "preparing to configure Windows, do not turn off your computer". This has been on for about 5hours now. Pls can someone tell me what to do?
Re: Help- Antivirus Collapsed My System. by ITbomb(m): 2:31pm On Jun 23, 2012
did you say 5 hours?
I could have just risk the crash to shut mine down after 2 hrs of patiently waiting
Re: Help- Antivirus Collapsed My System. by Emmyk(m): 8:59am On Jun 25, 2012
I use Avast and its fine. Maybe d software has virus
Re: Help- Antivirus Collapsed My System. by tessyade: 12:31pm On Jun 25, 2012
Maybe its one of these pirated software because avast is a good antivirus. I hope you have resolve it now.
Re: Help- Antivirus Collapsed My System. by Amacaco: 6:42pm On Jun 25, 2012
The antivirus destroyed some of your windows files and it cannot reboot. You either do system restore or repair or totally reformat. If you cannot get someone around you who can assist you free of charge, go to the professionals.
Re: Help- Antivirus Collapsed My System. by adetwin(m): 6:34am On Jun 26, 2012
Alumnus: I installed an Anti-virus (Avast) yesterday and used it to scan my system but after shutting down it has refused to come up. After booting, it'll tell me to wait that it's "preparing to configure Windows, do not turn off your computer". This has been on for about 5hours now. Pls can someone tell me what to do?

Ok try to log in through safe mode but where is ur location we can come over to help fix it up contact ADETWIN IT CONCEPT ENT. We are into all kinds of IT SUPPORT BB Pin : 07057140885,07082998588
Re: Help- Antivirus Collapsed My System. by Infoseye(m): 7:16am On Jun 26, 2012
Alumnus: I installed an Anti-virus (Avast) yesterday and used it to scan my system but after shutting down it has refused to come up. After booting, it'll tell me to wait that it's "preparing to configure Windows, do not turn off your computer". This has been on for about 5hours now. Pls can someone tell me what to do?

Preparing to configure windows shocked That sounds like a new install of Windows, are you you did not try installing windows and it did not go right? Avast cant scan and destroy windows boot files that's ridiculous.

Here the two things must have happened, 1. you tried installing windows and it did not go right. Secondly which i suspect Windows updated itself and now its refusing to install windows update on restarting. This happens alot in windows.

Just do what the other said boot into safe mode, then do a system restore.

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