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Glo Customer Care Thread (unofficial) - Phones (4) - Nairaland

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MTN Customer Care Thread / Etisalat Customer Care Thread / Glo Customer number 121, Is it really working? (2) (3) (4)

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Re: Glo Customer Care Thread (unofficial) by freebloke: 8:28am On Nov 09, 2013
luluosas:
Which APN are you using please?
gloflat...
the wahala bi sey if I send "payu" to 127 dem go tell mi sey dey plan I'm trying to purchase is not compatible with my current data plan...
I no get any data plan on dat sim,I don even call customer care make dem help me check if any data plan dey dat line and dem confirm sey nothing like dat for de line...
I change to glosecure no show,glo wap no show...
well,I just forget dem cos I dey use my etisalat data bundle dey browse.
Re: Glo Customer Care Thread (unofficial) by overdrive(m): 9:23am On Nov 09, 2013
freebloke:
gloflat...
the wahala bi sey if I send "payu" to 127 dem go tell mi sey dey plan I'm trying to purchase is not compatible with my current data plan...
I no get any data plan on dat sim,I don even call customer care make dem help me check if any data plan dey dat line and dem confirm sey nothing like dat for de line...
I change to glosecure no show,glo wap no show...
well,I just forget dem cos I dey use my etisalat data bundle dey browse.



E be like say na d same keke we enter,I have 270mb and have tried d whole settings whosai infact I don tire if not for having d cheapest caall rate I wouldn't have been recharging that glo. @luluosas thank u I later dial #122# and saw where my mb dey hide abeg help us tell them to allow us use d mb.I use samsung galaxy s. Thank u
Re: Glo Customer Care Thread (unofficial) by freebloke: 9:50am On Nov 09, 2013
overdrive:



E be like say na d same keke we enter,I have 270mb and have tried d whole settings whosai infact I don tire if not for having d cheapest caall rate I wouldn't have been recharging that glo. @luluosas thank u I later dial #122# and saw where my mb dey hide abeg help us tell them to allow us use d mb.I use samsung galaxy s. Thank u
bros, I fit not shouted o...
na because dat glo line na my "public" and official line na him make me still dey recharge am if not, I for don troway am since.
glo no fit maintain any beta plan dem introduce,na only to use such plan to woo customers after dat,you are on your own...
Re: Glo Customer Care Thread (unofficial) by luluosas(m): 10:34am On Nov 09, 2013
freebloke:
Oga Lulu, me no understand dis kain tin o sad
Re: Glo Customer Care Thread (unofficial) by Nobody: 10:52am On Nov 09, 2013
freebloke:
bros, I fit not shouted o...
na because dat glo line na my "public" and official line na him make me still dey recharge am if not, I for don troway am since.
glo no fit maintain any beta plan dem introduce,na only to use such plan to woo customers after dat,you are on your own...

You are correct. Now you can not use either #122# or #124*4# to check data balance. When you recharge, you wont get reply from glo stating that 30MB has been added. My own still browses but i constantly check my credit balance to know when they started deducting my money since one can not check data balance again. I strongly believe that the glo bounce free 30MB is fake .It was design to attract more customers
Re: Glo Customer Care Thread (unofficial) by overdrive(m): 10:59am On Nov 09, 2013
petaling:

You are correct. Now you can not use either #122# or #124*4# to check data balance. When you recharge, you wont get reply from glo stating that 30MB has been added. My own still browses but i constantly check my credit balance to know when they started deducting my money since one can not check data balance again. I strongly believe that the glo bounce free 30MB is fake .It was design to attract more customers

Bros which settings u dey use.
Re: Glo Customer Care Thread (unofficial) by luluosas(m): 12:40pm On Nov 09, 2013
petaling:

You are correct. Now you can not use either #122# or #124*4# to check data balance. When you recharge, you wont get reply from glo stating that 30MB has been added. My own still browses but i constantly check my credit balance to know when they started deducting my money since one can not check data balance again. I strongly believe that the glo bounce free 30MB is fake .It was design to attract more customers
My dear, the free Bounce data bonus is not fake. Mine is working very well. #122# is the me method of checking your free data balance now. Thank you.

Re: Glo Customer Care Thread (unofficial) by luluosas(m): 12:50pm On Nov 09, 2013
freebloke:
gloflat...
the wahala bi sey if I send "payu" to 127 dem go tell mi sey dey plan I'm trying to purchase is not compatible with my current data plan...
I no get any data plan on dat sim,I don even call customer care make dem help me check if any data plan dey dat line and dem confirm sey nothing like dat for de line...
I change to glosecure no show,glo wap no show...
well,I just forget dem cos I dey use my etisalat data bundle dey browse.
Well, it is the say gloflat APN I am using. By the way, try this method, it may solve your problem.
Put off your phone, remove your Sim card. Insert again (change the Sim card position if you are using a dual Sim phone, but if you use a single Sim phone, put another network Sim card and connect to the the internet first, then disconnect and put back your Glo Sim card) and put your phone on. Then, try to connect using the gloflat APN (I hope you know all the settings). If you receive any message from 127 with this status "Dear customer, you are using data on Pay As You Use Basis bla bla bla," then, you are good to go. But if not, well, I don't know what next to be done for now. Try it sha. Thank you.
Re: Glo Customer Care Thread (unofficial) by luluosas(m): 12:53pm On Nov 09, 2013
freebloke:
bros, I fit not shouted o...
na because dat glo line na my "public" and official line na him make me still dey recharge am if not, I for don troway am since.
glo no fit maintain any beta plan dem introduce,na only to use such plan to woo customers after dat,you are on your own...
It will work. Just try out the method I posted in my previous comment first.
Re: Glo Customer Care Thread (unofficial) by luluosas(m): 12:55pm On Nov 09, 2013
overdrive:



E be like say na d same keke we enter,I have 270mb and have tried d whole settings whosai infact I don tire if not for having d cheapest caall rate I wouldn't have been recharging that glo. @luluosas thank u I later dial #122# and saw where my mb dey hide abeg help us tell them to allow us use d mb.I use samsung galaxy s. Thank u
Thank you my brother.
Do try the option I gave @freebloke also. It may just work. Who knows! Just try it now. Thank you.
Re: Glo Customer Care Thread (unofficial) by Nobody: 1:38pm On Nov 09, 2013
overdrive:

Bros which settings u dey use.

Mine is working but I can't check data Balance using either #122# or #124*4#.

I use gloflat as apn after sending PAYU to 127
Re: Glo Customer Care Thread (unofficial) by Nobody: 1:46pm On Nov 09, 2013
luluosas:
My dear, the free Bounce data bonus is not fake. Mine is working very well. #122# is the me method of checking your free data balance now. Thank you.

Have u tried using #122# to check data balance today? It has been working for me but it stopped working for two days . Even #124*4# is no longer working for me. This is the only challange i have now, aside that, the speed of bounce is ok
Re: Glo Customer Care Thread (unofficial) by freebloke: 3:31pm On Nov 09, 2013
luluosas:
Well, it is the say gloflat APN I am using. By the way, try this method, it may solve your problem.
Put off your phone, remove your Sim card. Insert again (change the Sim card position if you are using a dual Sim phone, but if you use a single Sim phone, put another network Sim card and connect to the the internet first, then disconnect and put back your Glo Sim card) and put your phone on. Then, try to connect using the gloflat APN (I hope you know all the settings). If you receive any message from 127 with this status "Dear customer, you are using data on Pay As You Use Basis bla bla bla," then, you are good to go. But if not, well, I don't know what next to be done for now. Try it sha. Thank you.
Oga Lulu,thanks for your concerns. I have being busy dats why I'm replying late.
b4 now I don try all dis methods,put the sim for my other fone na same thing I dey see....
I'm not bothered about dia useless data bonus cos I have other options.
they should be able to give dia customers what dey advertised.
Re: Glo Customer Care Thread (unofficial) by luluosas(m): 9:13pm On Nov 09, 2013
freebloke:
Oga Lulu,thanks for your concerns. I have being busy dats why I'm replying late.
b4 now I don try all dis methods,put the sim for my other fone na same thing I dey see....
I'm not bothered about dia useless data bonus cos I have other options.
they should be able to give dia customers what dey advertised.
Sorry for the bitter challenges you are going through with the free Glo Bounce data. I just hope you will be able to use it soon. Thank you.
Re: Glo Customer Care Thread (unofficial) by Temitaryor(m): 5:32am On Nov 12, 2013
am I d only one experiencing this problem
my play store is not browsing with my glo sim
any solution?
Re: Glo Customer Care Thread (unofficial) by aieromon(m): 7:06pm On Nov 12, 2013
Temitaryor: am I d only one experiencing this problem
my play store is not browsing with my glo sim
any solution?

Mine doesn't login apps that require a username and password.
Re: Glo Customer Care Thread (unofficial) by luluosas(m): 6:51pm On Nov 17, 2013
Glo World Super Sunday Bonus

Do you know that you can get back all your airtime you use on the Glo network between Monday and Saturday on Sunday every week?
This is one way Glo is rewarding their customers without altering your current charging plan (you can join irrespective of your current plan, as it does not change your plan). Immediately you spent N200 and above between Monday and Saturday every week, Glo will credit you the amount you used on Sunday morning with 100% of the money you spent, giving you some percentage (20%) to call other network, while the remaining is for Glo calls only.

Isn't this wonderful? Join Super Sunday VAS today by dialing *170*5# and get back your weekly usage on the Glo network. To check how much you were credited on Sunday morning, dial #122#.
Meanwhile, I was credited with N321 for on net calls, and N80 for off net calls today.

GLO - UNLIMITED

Re: Glo Customer Care Thread (unofficial) by uhuns: 12:56am On Nov 18, 2013
^^^^^^^^^how do you get out of the plan.??
Re: Glo Customer Care Thread (unofficial) by luluosas(m): 6:14am On Nov 18, 2013
uhuns: ^^^^^^^^^how do you get out of the plan.??
It's not a plan but a VAS. To opt out, dial *170*6#. Thank you.
Re: Glo Customer Care Thread (unofficial) by benzion72(m): 2:21pm On Nov 18, 2013
How can I get useage and current balance on glo like like MTN and Airtel
Re: Glo Customer Care Thread (unofficial) by luluosas(m): 3:07pm On Nov 18, 2013
benzion72: How can I get useage and current balance on glo like like MTN and Airtel
Is it on a paid plan or on a bonus stuff?
However, on a paid plan, dial *127*0# or call text Info to 127.
If for a bonus, dial #122#. Thank you.
Re: Glo Customer Care Thread (unofficial) by freebloke: 8:58am On Nov 20, 2013
I Fit Not shouted for Glo ooo!
if i switch to Gbam i go browse wella with de free 5mb without issues but if switch back to bounce i Fit not fit browseing again with dia useless Free data. if I send Payu to 127 dem go dey tell mi sey de data Plan i'm tryn to purchase is not compatible with my current data plan....na which data plan bi dat one Wey I no subscribe for?
i Don Call dia cc taya and e bi laik sey all de cc agents na dddunce cos dem go dey tell mi sey na my fone model or one tin one tin . I don put the de sim for 3 different fone na same tory. this thing bi dey work before dem stop am.
abi na because I dey recharge wella and dey get enuff free data....?
Glo na real ssh!tt network.
na only glo get 3 abi na 4 different apn....
Re: Glo Customer Care Thread (unofficial) by civilserva: 5:47pm On Nov 24, 2013
I subscribed to glo BB comonth, my data allowance has been exhausted while the validity is still on, how do I deactivate the old subscription to enable me subscribe to another comonth?
Re: Glo Customer Care Thread (unofficial) by luluosas(m): 3:18pm On Nov 25, 2013
civilserva: I subscribed to glo BB comonth, my data allowance has been exhausted while the validity is still on, how do I deactivate the old subscription to enable me subscribe to another comonth?
I think your subscription will automatically expire at exhausting your allocated data volume. So, just send the same code for the Comonth plan and you are good to go. Thank you.
Re: Glo Customer Care Thread (unofficial) by aieromon(m): 3:32pm On Nov 25, 2013
freebloke: I Fit Not shouted for Glo ooo!
if i switch to Gbam i go browse wella with de free 5mb without issues but if switch back to bounce i Fit not fit browseing again with dia useless Free data. if I send Payu to 127 dem go dey tell mi sey de data Plan i'm tryn to purchase is not compatible with my current data plan....na which data plan bi dat one Wey I no subscribe for?
i Don Call dia cc taya and e bi laik sey all de cc agents na dddunce cos dem go dey tell mi sey na my fone model or one tin one tin . I don put the de sim for 3 different fone na same tory. this thing bi dey work before dem stop am.
abi na because I dey recharge wella and dey get enuff free data....?
Glo na real ssh!tt network.
na only glo get 3 abi na 4 different apn....

I'm experiencing the same thing here.
Re: Glo Customer Care Thread (unofficial) by freebloke: 4:43pm On Nov 25, 2013
aieromon:

I'm experiencing the same thing here.
bros,as in ehn....last 2 weeks na 1gig+ just waste laik d@...presently I don gather reach 500mb+ but I nor fit use am.
how I go take dey see free mb Wey I nor fit use...Glo na first grade scammer...make dem kukuma scrap de useless tin.
Re: Glo Customer Care Thread (unofficial) by luluosas(m): 7:38pm On Nov 25, 2013
freebloke:
bros,as in ehn....last 2 weeks na 1gig+ just waste laik d@...presently I don gather reach 500mb+ but I nor fit use am.
how I go take dey see free mb Wey I nor fit use...Glo na first grade scammer...make dem kukuma scrap de useless tin.
What APN are you using please? Thank you.
Re: Glo Customer Care Thread (unofficial) by aieromon(m): 11:07pm On Nov 25, 2013
luluosas:
What APN are you using please? Thank you.

I've tried them all - Glodirect, Gloflat, Glogwap, Glosecure. None seems to work. Glodirect will only open one webpage and call it a day.
Re: Glo Customer Care Thread (unofficial) by freebloke: 11:29pm On Nov 25, 2013
luluosas:
What APN are you using please? Thank you.
bros,dis one no be APN mata @ all...
the tin bin dey browse with gloflat when them first introduce the tin after some time dem come quench am for my line....
I don use glowap,glosecure,gloflat and any other apn Wey the useless network get and all na zero...
I don change 3 different fones (HTC,lumia and LG) for the sim and all na still zero...
Glo na first class SCAMMER!
Re: Glo Customer Care Thread (unofficial) by luluosas(m): 8:50am On Nov 26, 2013
freebloke:
bros,dis one no be APN mata @ all...
the tin bin dey browse with gloflat when them first introduce the tin after some time dem come quench am for my line....
I don use glowap,glosecure,gloflat and any other apn Wey the useless network get and all na zero...
I don change 3 different fones (HTC,lumia and LG) for the sim and all na still zero...
Glo na first class SCAMMER!
I am asking because mine has been working with gloflat APN until I exhausted my free MB three days ago. Please, kindly get across to customer care. Thank you.
Re: Glo Customer Care Thread (unofficial) by freebloke: 10:09am On Nov 26, 2013
luluosas:
I am asking because mine has been working with gloflat APN until I exhausted my free MB three days ago. Please, kindly get across to customer care. Thank you.
bros,even dia customer care agents na dem fffucck up pass...either dem no know any ssshitt about how to resolve the issue or dem just deliberately quench the tin for my line. l don call dem soté na halla I come dey halla with one lady like d@.
na different tin dem go dey tell me.
the one Wey dey vex me pass bi sey wen I send ""PAYU"" to "127" dem go reply me say "dear customer the plan you are trying to purchase is not compatible with your current data plan".....
I don call dem make dem help me check wether anything dey wrong with my line and dem say nothing do my line also no any data subscription dey on the line......
so, my question na which data subscription no dey compatible with which one and na who subscribe am??
BLOODY SCAMMERS!
Re: Glo Customer Care Thread (unofficial) by luluosas(m): 12:10pm On Nov 26, 2013
freebloke:
bros,even dia customer care agents na dem fffucck up pass...either dem no know any ssshitt about how to resolve the issue or dem just deliberately quench the tin for my line. l don call dem soté na halla I come dey halla with one lady like d@.
na different tin dem go dey tell me.
the one Wey dey vex me pass bi sey wen I send ""PAYU"" to "127" dem go reply me say "dear customer the plan you are trying to purchase is not compatible with your current data plan".....
I don call dem make dem help me check wether anything dey wrong with my line and dem say nothing do my line also no any data subscription dey on the line......
so, my question na which data subscription no dey compatible with which one and na who subscribe am??
BLOODY SCAMMERS!
My brother I know how you feel. But for now, it is only people working with Glo that can assist you, but should I figure out something, I will let you know please. Thank you.

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