Engineermbugame:
Dere even collet mine every 2 months 100 or 120.i wil open another account before dis months round up

importexpert:
on a monthly basis gtbank deducts about N950 from my account as sms charges. the funny thing is that no alert for such deduction but a credit alert of about N200 will come in as interest capitalized.

dotcomnamename:


Smh. You can just read. You don't have to comment.

dotcomnamename:
Got this this morning from First Bank. I never request for SMS alert service, i only requested for email alert. See what i got.

This is a transaction notification on your account.

TRANSACTION DETAILS
Account Number: XXXXXXXXXXX

Amount: N56.00 DR

Transaction Narrative: 23-Apr-2016 to 22-MAY-2016 SMS Alert Charge

Anybody ever receive this?

dotcomnamename:
Got this this morning from First Bank. I never request for SMS alert service, i only requested for email alert. See what i got.

This is a transaction notification on your account.

TRANSACTION DETAILS
Account Number: XXXXXXXXXXX

Amount: N56.00 DR

Transaction Narrative: 23-Apr-2016 to 22-MAY-2016 SMS Alert Charge

Anybody ever receive this?

Chikebrain:
@dotcomnamename call support. First bank has been unlawfully deducting it's customers money any how. I had an almost similar issue when my savings account was deducted for a maintenance fee imposed by the bank unlawfully. I called First Contact and they told me thrash. I mailed their complaints unit and threatened to forward it to the CPD (Consumer protection department ) of CBN and my money was refunded.
Mail them and request a refund

joy4real1:
that was how Zenith bank deducted 100 naira from my account and said it was annual maintenance fee.

berbs112:




That 50naira from multiple account holders with first Bank will run to millions.

linearity:


Email alerts are free, that is what I use for my first bank account.

Try to do your BVN and token, first bank will dhl the token to you. I have done both and the token is great.

Though when I first opened my account, I was charged for a Cheque book that I never requested for and never received.

rman:


You can just read, u don't have to quote

dayosaurus:
Bros, instead of this ignorant scream over 56 naira.

Why not walk into their nearest branch and ask why you were charged. You might not be receiving sms alert but a number you filled on your account opening form (which you aren't using) is receiving this message.

You're billed by the bank on behalf of your network operator. No be ur 50naira the bank wan chop. And ask of the rate of the sms charge.

Cos heritage charges 10naira per sms, the charge varies for each network operator. So get information and stop BLEATING >:

Thoughty2:
I wanted to make a post about this too. First bank has been stealing my money. First bank has been stealing everybody's money

Blakenails:
Mine is #64 I received yesterday evening nd in previous months I don complain tire.

rman:


The FREE mentality has reached a disgusting level.

OP came online to complain about #56 naira deduction that happened once in a month...seriously?

How long has he been with First Bank and how long has he noticed the deduction for OP to come online to tranish a companys reputation with such an heading.

Another thing I have noticed is Nigerians hardly use the channels made available to resolve issues by organisations. Their first instict is to use social media, that will make them more popular and noticed instead of writing a mail or putting a call across to customer care.

dayosaurus:
Bros, instead of this ignorant scream over 56 naira.

Why not walk into their nearest branch and ask why you were charged. You might not be receiving sms alert but a number you filled on your account opening form (which you aren't using) is receiving this message.

You're billed by the bank on behalf of your network operator. No be ur 50naira the bank wan chop. And ask of the rate of the sms charge.

Cos heritage charges 10naira per sms, the charge varies for each network operator. So get information and stop BLEATING >:

rman:


The FREE mentality has reached a disgusting level.

OP came online to complain about #56 naira deduction that happened once in a month...seriously?

How long has he been with First Bank and how long has he noticed the deduction for OP to come online to tranish a companys reputation with such an heading.

Another thing I have noticed is Nigerians hardly use the channels made available to resolve issues by organisations. Their first instict is to use social media, that will make them more popular and noticed instead of writing a mail or putting a call across to customer care.

Stevosty:
Same with my acct, they will just send silly messages like your account as been credit and next debited with same amount, they dont even include the balance, next they charge you sms alert. Imagine such with thousands of customers, electronic robbery.

bongolistik:
that one is better. Yes all banks were mandated to deduct N100 annually for account maintenance fee. I think that is OK and the charge is fair enough. But on that SMS charges that they deduct erratically is what is still baffling me cos no one knows how they even calculate the charges. This morning FBN just sent me a debit alert oh N104 for May SMS charges. I don't know whether they also deduct when they send one a birthday wish

importexpert:
on a monthly basis gtbank deducts about N950 from my account as sms charges. the funny thing is that no alert for such deduction but a credit alert of about N200 will come in as interest capitalized.

ecnuel:


First bank! They took mine in diverse ways. I ran away from them!