Engineermbugame:
Hmm my own worst o ,just yesterday i recive 2 alert ,my monthly alert fees is 120 and 16. Mayb d cause is dat i use my phone to check my account balance *894*00#.i didnt withdraw money dis year only depositing.

Is that code for first bank?

dotcomnamename:
Got this this morning from First Bank. I never request for SMS alert service, i only requested for email alert. See what i got.

This is a transaction notification on your account.

TRANSACTION DETAILS
Account Number: XXXXXXXXXXX

Amount: N56.00 DR

Transaction Narrative: 23-Apr-2016 to 22-MAY-2016 SMS Alert Charge

Anybody ever receive this?

Yes, I Also Got This Message. #16.00 Was Deducted And I Filled In For E~mail Alert.

It is very simple. There is a charge for every sms received from the bank be it a debit or credit transaction, it is never free. Now if you do not want to receive sms alert services, visit any FirstBank branch outlet and request for a de-activation or call/write FirstContact and do ya request. For free services, use the email alert services.

As for me, the bank remains my best. I used to get charges for sms till I got them deactivated.

And for that fella peddling cheap lies of the bank getting liquidated as informed ya by your reliable insider, you should have disowned that false info head on. It is FirstBank, over 100yrs ain't 100months nor 100days. It's 1894 not 1984.

First Bank are thieves! They rob people through different charges they deduct. I've been using first bank for like 8years now buh plannin to close it down soon and go open with another bank. They deduct some useless and meaningless charges. Imagine at times u can just see somethin like '' Payment for atm card maintenance'' and some other charges. Their charges range from 50 naira to 100naira. At times in a month, they can deduct twice from my account and spoilin my money for me. The truth is that they provide good services too and I'm not disputin that, but they rob people indirectly through unnecessary charges.

Am tired of that Bank

And to those that are even saying that some banks are charging N10 per SMS, that even elicitate for more reactions. Why will they be charging as high as N10 per SMS, when we know that all networks charges N4 flat rate and we even expect their charges to be lower than N4 cos we all presumed they use cheaper bulk SMS services.

Those defending the Banks should stop because most of them are corporate thieves.

That was exactly how they kept telling us that official dollar to Naira exchange rate is 197 Naira per Dollar but they never deduct such from ATM and other Dollar transactions but rather they charge like Black-marketers.

So what or how do you expect us to describe that. A lot of criminality are going on day in day out on virtually all sectors of this country and even the banks are inclusive.

So allow the OP to complain abeg

first bank can deduct your money anyhow.....imagine me getting SMS alert twice 44naira. don't know there problem if we could send text for 4naira why would dey collect close to 50naira for sms

butanep:


Is that code for first bank?

yap bro.

butanep:



Is that code for first bank?

yeah that's First bank code

dotcomnamename:
Got this this morning from First Bank. I never request for SMS alert service, i only requested for email alert. See what i got.

This is a transaction notification on your account.

TRANSACTION DETAILS
Account Number: XXXXXXXXXXX

Amount: N56.00 DR

Transaction Narrative: 23-Apr-2016 to 22-MAY-2016 SMS Alert Charge

Anybody ever receive this?

Its for Buhari... lol

Call 911

bongolistik:
yeah that's First bank code

I will save it. Thanks.

First Bank can be very naughty sometimes. Their charges sometimes amazed me. All banks are fraudsters.

dotcomnamename:
Got this this morning from First Bank. I never request for SMS alert service, i only requested for email alert. See what i got.

This is a transaction notification on your account.

TRANSACTION DETAILS
Account Number: XXXXXXXXXXX

Amount: N56.00 DR

Transaction Narrative: 23-Apr-2016 to 22-MAY-2016 SMS Alert Charge

Anybody ever receive this?

l get the samething frm my account bt diff. Figure

dotcomnamename:



I am a (NRN) Non Resident Nigerian customer. I did not sign up for ATM, i did not even sign up for Token device for online Transfer, at least it would be a miracle how money will fly out from my account when i did not request for a Token, coupled with the fact that i don't even have BVN because there is no BVN centre here in Ireland.

I did not request for SMS alert. I only signed up for internet banking just to monitor my account online and i requested for email alert only. But according to First Bank on their website, it is clearly stated that Email Alert is at no cost. See attached below. What do you think?

Somehow there is an SMS alert activated on your account if not they won't dare deduct in the name of SMS alert. Mayb you cant remember but I guess there is a number you used when opening the account if you are the SIM is still active you would av been seeing the alert.
Since you are not residing in Nigeria, you will have to mail them to deactivate the SMS alert. their contact Idea on their website is.
firstcontact@firstbanknigeria.com
+234 700 34778 2668228

dotcomnamename:


But email alert is at no cost. Its free. It is only SMS that is at cost. So why do they deduct my money? Maybe i should report them to CBN

Fidelity bank said its now a must to get sms alert, can you imagine? Extortion continua

kirchofff:
It's normal na....its only abnormal wen u didn't receive any alert during the month

True

dotcomnamename:
Got this this morning from First Bank. I never request for SMS alert service, i only requested for email alert. See what i got.

This is a transaction notification on your account.

TRANSACTION DETAILS
Account Number: XXXXXXXXXXX

Amount: N56.00 DR

Transaction Narrative: 23-Apr-2016 to 22-MAY-2016 SMS Alert Charge

Anybody ever receive this?

You should thank God na, mine is N158

This is pure cheating... It is business anyways

When google, facebook and the rest send you SMS for pin codes, they don't charge for this....
The banks are using similar SMS service...

#4 per sms is not much... But my 100 charges on transfer should care for that..

BTW lesson must be learn... Have a business that gives you #1 per month with 1 Million subscribers.... Forget price of fuel you will change level in 1 year

dotcomnamename:
Got this this morning from First Bank. I never request for SMS alert service, i only requested for email alert. See what i got.

This is a transaction notification on your account.

TRANSACTION DETAILS
Account Number: XXXXXXXXXXX

Amount: N56.00 DR

Transaction Narrative: 23-Apr-2016 to 22-MAY-2016 SMS Alert Charge

Anybody ever receive this?

yes oooo
datz how they have bn deducting my money for sometime now
even when you do the calculation,the said amount deducted will not add up to what you are supposed to have as balance.even fidelity bank is the same...thievies!

Yes oooo, they are thieves stealing mine too. I'm planning to close that account for live after school. Just using it cos it's close to money source

I had to put in a written request before I could get over these fraudulent alert charges by First Bank

I was charged #88 yesterday as well for SMS alert, that's how they do charge me every month something must b done

dotcomnamename:


But email alert is at no cost. Its free. It is only SMS that is at cost. So why do they deduct my money? Maybe i should report them to CBN

You can write them an official email. Worked for me. Lots of things going on in FB nowadays. It's the era of cowboy banking.

See mine....

Funny enough i spend most of my life at sea.... and I hardly get sms from them and I'm still charged at dis rate

butanep:


I will save it. Thanks.

First Bank can be very naughty sometimes. Their charges sometimes amazed me. All banks are fraudsters.

GTB's not. At least, they've never stolen from me outside of the official exchange rate wahala which all banks are guilty of.

pedrilo:
they did same to me, even charged me account maintenance fee and withdrawal fee. i mailed firstcontact and copied consumer protection council, cpc mailed me that they r working on it, after two weeks, first bank started refundin my money. pls i urge everyone to follow suit.
firstcontact@firstbanknigeria.com
info@cpc.gov.ng
contact@cpc.gov.ng

Thanks for the links.

First Bank charges are cut-Drinking

this is day light robbery

JuanDeDios:

GTB's not. At least, they've never stolen from me outside of the official exchange rate wahala which all banks are guilty of.

You are right. I bank with GTB too.

JuanDeDios:

GTB's not. At least, they've never stolen from me outside of the official exchange rate wahala which all banks are guilty of.

You are correct they allow you to activate Email alert only...
That's why I no longer use First bank for buying credit.... Before my sms charges thet reach #300 self

As you know failed transactions gets alerts too you pay 8 Naira in those cases.... Cos you get debited and credited back, repeat that 5 times getting the same error First bank is like

Na so we see am oo

Make sure you port to stanbic IBTC, u wont regret it.

Abcruz:
Yeah. They even deducted mine twice..

Mine was #12

This is unexpected from a big bank like Firstbank. How can they debit someone for sms you did not initiate. If they send you your monthly balance as a value added service, why then do they turn around and charge the person. OP please take them to CBN they must refund all your money.

This is the kind of rubbish we see when bankers from do or die banks come to a bank where things are moving normally they come along with their draconian policies. Charge should only be for electronic transactions initiated by you, any other charge is fraud and must be reported.