technuel:
E-commerce is not African thing
May be in the future

Otisker:
Bad market, but seriously online shopping is not an African thing (I think) due to fear of being scammed.

grossintel:
It's an African thing, goto Nipost and see for yourself. Everyone is now shopping on Aliexpress. Jumia killed their business with lies and deceit. You'll see a bag for 1k and buy it, only for them to bring a toy bag for you! Haven't you seen their ads? iPhone 11 440k now #1000, very deceitful ads. They hide their description from very important information just so that you'll buy it and if it's not what you wanted returning it will be so difficult.

Plead:

You pay on arrival , right?

DanXplore:
Their services are relatively poor and their delivery agents are somewhat unprofession. They have a habit of begging for tips and sometimes unofficially rescheduling deliveries. Also on several occasions, my orders were cancelled without notice. I got sick of them and moved to Konga. I have made so many purchases on konga and have never been disappointed.

mimilogs:
The same items being sold on Jumia is same sold on Amazon, eBay,etc......what's killing Jumia and every other business in Africa is lack of middle-class population. So long as poor population is less than middle-class population in Nigeria and Africa, every business established in these environments will continue to suffer unless they are linked to government funding, sadly

mimilogs:
Nigerians should not panic, Nigerian market is the largest consumer market in the world after US, China and India. It will surprise you to know that Nigerian market is more profitable than UK, Germany, French markets combined.


And even if Jumia shuts down in Nigeria, it will be good news for local Nigerian merchants who now run their own e-commerce websites, Instagram, Facebook, Twitter and even WhatsApp direct marketing to the ever increasing Nigerian consumer market, but I don't see Jumia leaving Nigeria anytime sooner....if Konga couldn't shutdown with all the losses and management failures some years back, Jumia will not leave Nigeria soonest.


Chat us on WhatsApp or visit our website for detail...check profile pic[/b]

DanXplore:
Their services are relatively poor and their delivery agents are somewhat unprofession. They have a habit of begging for tips and sometimes unofficially rescheduling deliveries. Also on several occasions, my orders were cancelled without notice. I got sick of them and moved to Konga. I have made so many purchases on konga and have never been disappointed.

midolian:
No o

Otisker:
Bad market, but seriously online shopping is not an African thing (I think) due to fear of being scammed.

mimilogs:
The same items being sold on Jumia is same sold on Amazon, eBay,etc......what's killing Jumia and every other business in Africa is lack of middle-class population. So long as poor population is less than middle-class population in Nigeria and Africa, every business established in these environments will continue to suffer unless they are linked to government funding, sadly

ednut1:
many middle class of bought from there only to received inferior goods. do you think they would buy again. the grades of the products on foreign sites can most times be inferred from the price. but jumia you may be a grade b item but get grade C. i bought a shirt of 4500 there in 2014 , what i got was inferior to the picture. i also bot shoe of 15k last year it was shitty. i got brown belt from oshodi (i still use it today), but the black i got from jumai lasted 6 months.

mimilogs:
You return it. They all are sourcing or importing from the same source.....if you receive poor quality product from what you ordered, you request for return no need to be screaming that Jumia sells inferior things when Jumia is selling the same items being sold on Amazon, ebay, etc.


The world now is one, its a global village, whatever you buy from US, UK, Germany, Japan, Russia, you can buy same in Nigeria, but maybe at a slight price difference.


e-commerce and internet has unified the world....same merchants selling on Jumia are selling on Amazon, ebay, MFA, wish, etc

DanXplore:
Their services are relatively poor and their delivery agents are somewhat unprofession. They have a habit of begging for tips and sometimes unofficially rescheduling deliveries. Also on several occasions, my orders were cancelled without notice. I got sick of them and moved to Konga. I have made so many purchases on konga and have never been disappointed.

ednut1:
so when i return will i go back to use them hell no

Legendguru:
why won't they close down in those lawful countries.the merchants will frustrate them and report them to the government.jumia has put a lot of merchants in nigeria in unrecoverable debts with their unfavorable bad policies and they continue to do this because we are in a lawless country and many nigerian merchants kept enduring because they have no choice.


jumia is the only company I know in the world that doesn't have arbitration department.in a society full of fraud and abuse of policies buyers will order clothes electronics wedding wears iphones and use them for few days then return whenever they want their money back not because such item is bad but because jumia kept encouraging them to return items within 7days no matter what. items will be returned used without contacting sellers and buyers refunded immediately even before the seller receive returned item! thats russian mob style!



nigerians who are ready to abuse such policies are happy shopping on the platform where merchants bares all the loss. they tell you to raise a claim which will never be validated !I have to advice a friend to path ways with them after expressing his ordeal on the platform and his loss! no one is in support of low quality items which can be returned if actually claims were validated by both suplier and jumia team after buyer has submitted evidence!

DanXplore:
Their services are relatively poor and their delivery agents are somewhat unprofession. They have a habit of begging for tips and sometimes unofficially rescheduling deliveries. Also on several occasions, my orders were cancelled without notice. I got sick of them and moved to Konga. I have made so many purchases on konga and have never been disappointed.

mimilogs:
Of course, I personally have bought things on Amazon and ebay and returned them, did I continued buying on Amazon, ebay, etc again Of course YES YES YES!


Nigerians have very bad orientation and mentality that kill Nigerian businesses....white folks don't act or think that way.

Because you bought a fake electronics from Alaba market doesn't mean all the traders at Alaba sell fake products and therefore does not warrant you going about telling everybody you know not to buy from Alaba market that they sell only fake products.


China that the whole world is buying from also sell good and fake products, does that stop Americans, Europeans, Asians, Arabs, etc from buying from Chinese markets NO!!

lonelydora:
Buhari sef.

DanXplore:
Their services are relatively poor and their delivery agents are somewhat unprofession. They have a habit of begging for tips and sometimes unofficially rescheduling deliveries. Also on several occasions, my orders were cancelled without notice. I got sick of them and moved to Konga. I have made so many purchases on konga and have never been disappointed.

Mrpsly247:
I will pay 17 ... Hope no issues

marvelli:
lol... do you know that konga and jumia have the same vendors?

Xisnin:


Compared to who?

Konga that you so much praise is losing money badly and have changed hands due
to financial difficulties.
It is only surviving because an investor believes he can turn them around.

What you are doing is projecting your experience as the cause of the company's struggle
when it has nothing to do with it.

valirex:


Are you advertising for konga cos I know Konga to be worse

chiboy1116:
the same konga couldn't confirm my order after so many days , I had to ask for a refund .