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Nokia Care @ Nigeria: - Phones (9) - Nairaland

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Nokia Care (service Centre) Locations Nigeria. / Pls My E6 Gets Too Hot And I Hav Sent It To Nokia Care Here In Abuja Andi Took 2 / List Of Addresses Or Phone Numbers Of Nokia Care/repair Centres (2) (3) (4)

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Re: Nokia Care @ Nigeria: by Nobody: 10:48am On Jun 24, 2011
lakefist:

help nokia help care, i use nokia e71 though its a used uk phone ever since i bought it have not enjoy the battery but i got a new and original battery for it from nokia store but d problem persist even though d phone doesnt get hot to think dat its d cause of the battery not staying long.now d phone has refuse to come up with the two batteries i even try boost d battery wit a desktop charger and i have evn test it with some one elses battery of the same phone but the but all to no avail.what should i do?please i need your urgent answer.though some people suggested i should flash d phone but am afraid to flash phones because ones a phone is flash it hardly gets its original self.

At present the phone doesn't boot right. You can try update only if you are able to connect with a pc. If not Take phone to Nokia care.
Re: Nokia Care @ Nigeria: by ikooko(m): 11:45am On Jun 24, 2011
ikooko:

Hello Nokia Care,
I realized recently that my X6-16g device no longer connect to my laptop when used as modem. I have not been able to get software update due to this.
What could be the problem and how do i resolve it.
Pls note that i have always use my device as modem since i got it.
IMEI-356046039616798
FirmwareV.31.0.004 27-12-2010-559(C)NMP

thanks.

Nokia Care:

Pls explain clearly. What is showing on phone when usb cable is connected? Are you able to connect it as mass storage device?

The error message is ''Failed to connect to the network! One Touch Access could not connect to the selected device''.

Kindly note that I am able to connect my device to OVI suite on PC, the challenge is connecting to the network through OTA on OVI suite using my device as modem. I have been connecting my PC to the net using my phone as modem prior to now, but it stopped a couple of weeks ago.

thank you.
Re: Nokia Care @ Nigeria: by lakefist(m): 9:56pm On Jun 24, 2011
lakefist:

help nokia help care, i use nokia e71 though its a used uk phone ever since i bought it have not enjoy the battery but i got a new and original battery for it from nokia store but d problem persist even though d phone doesnt get hot to think dat its d cause of the battery not staying long.now d phone has refuse to come up with the two batteries i even try boost d battery wit a desktop charger and i have evn test it with some one elses battery of the same phone but the but all to no avail.what should i do?please i need your urgent answer.though some people suggested i should flash d phone but am afraid to flash phones because ones a phone is flash it hardly gets its original self.
thanks for ur response but the problem is d crowd at ur care centers
Re: Nokia Care @ Nigeria: by surveycash(m): 10:24pm On Jun 30, 2011
Please I want to unlock my Nokia phone with IMEI 356860022038629. It keeps asking me for a security code.

Thanks.
Re: Nokia Care @ Nigeria: by skycock: 1:21pm On Jul 01, 2011
i use nokia 2700c-2 but not browsing with zain 984mb on it please help me
Re: Nokia Care @ Nigeria: by Mafia4life(m): 2:45pm On Jul 01, 2011
sky cock:

i use nokia 2700c-2 but not browsing with zain 984mb on it please help me
Funny guy, You ar the solution to the problem, Figure my words very well,
Re: Nokia Care @ Nigeria: by Nobody: 4:49pm On Jul 01, 2011
surveycash:

Please I want to unlock my Nokia phone with IMEI 356860022038629. It keeps asking me for a security code.

Thanks.

Please take your phone to Nokia-care for unlocking.
Re: Nokia Care @ Nigeria: by surveycash(m): 8:20pm On Jul 02, 2011
Nokia Care:

Please take your phone to Nokia-care for unlocking.

Thank you,
Re: Nokia Care @ Nigeria: by antace(m): 9:53am On Jul 03, 2011
Well done Nokia care & Amasha. After 2weeks of using the maps on my 2710 navigation edition (imei 358294032286954) which has a free lifetime licence, d preinstalled Maps folder became empty, hence i cld no longer use d GPS/NAVIGATION function. All attempts to get another map folder using map loader & ovi suite have been in vain as they keep telling me that my fone came preinstalled with Maps each time i select my device! Now that d folder is empty/lost, what can i do? I tried transfering from a similar device bt i cldn't find it either, pls help. God bless u
Re: Nokia Care @ Nigeria: by Nobody: 10:55am On Jul 03, 2011
Make a back up with Ovi suite including applications, with a similar memory card (working) inside.
Put your original memory card back in phone and restore using OVI.
Restart phone and try updating maps from OVI.
Re: Nokia Care @ Nigeria: by antace(m): 12:39pm On Jul 03, 2011
Nokia Care:

Make a back up with Ovi suite including applications, with a similar memory card (working) inside.
Put your original memory card back in phone and restore using OVI.
Restart phone and try updating maps from OVI.

Thanks Nokia Care for the prompt response but do i need 2 memory cards to perform d procedure u described?
Re: Nokia Care @ Nigeria: by Nobody: 1:11pm On Jul 03, 2011
yes. Yours and one from working phone.
Re: Nokia Care @ Nigeria: by samtek(m): 2:26pm On Jul 03, 2011
Hello Nokia Care, i have a Nokia N96 on which i installed oni map 3.0, is there a website where i can download maps and install them offline
And also is there anyway that i can make my ovi map start up when my phone boots?

my ovi contact has refused to go online for the past 2 months, it tells me to login, and it does login but when i click on go online if keeps failing, any help
Re: Nokia Care @ Nigeria: by antace(m): 5:36pm On Jul 03, 2011
@Nokia care thanks for your assistance but I can't seem to find any 2710 at the moment . It's pretty scarce in my area. If only I can download the map folder via ovi or better still if u can email me the map folder for just Nigeria. The pre-loaded maps were for 70 countries but I don't really need all of them apart from d one for Naija sad sad
Re: Nokia Care @ Nigeria: by raycomray: 11:08pm On Jul 03, 2011
NOKIA CARE, MY NOKIA N8 HAS THIS PROBLEM OF DOWNLOADING CNN CONTENT. WHEN I CLICK ON CNN, IT WILL PROMPT THIS MESSAGE."ERROR CODE 31" THIS IS THE SERIAL NUMBER: 356237043407616
Re: Nokia Care @ Nigeria: by SirJohn(m): 7:18am On Jul 04, 2011
Hi,
I recently downloaded kaspersky anti-virus from Ovi store to my Nokia N8. since the installation, my N8 would literally freeze until i power off; it repeats after the phone comes on again and again. I cant even uninstall the app cos it wont let me. Any clue what could be the cause?
IMEI:355361043342937
Re: Nokia Care @ Nigeria: by bizpreneur(m): 9:44am On Jul 04, 2011
PLS @nokia care,ther is dis NOKIA(Xpress Music)5130c-2 dat was sent frm UK last yr nd it nevr alow us 2 use d local SIM line servces xept d multmedia/xtra acessries aspect of d phne menus dat is available 4 us 2 use,bt we mad sevral efrts last yr 2 actualy unkuck it,d complaint was dat d code hasnt been releasd frm d MANUFCTURER yet jst because its not partclarly prdcd 4 nigerian use. whats d nxt STEP? its urgent,pls!
Re: Nokia Care @ Nigeria: by Nobody: 9:48am On Jul 04, 2011
raycomray:

NOKIA CARE, MY NOKIA N8 HAS THIS PROBLEM OF DOWNLOADING CNN CONTENT. WHEN I CLICK ON CNN, IT WILL PROMPT THIS MESSAGE."ERROR CODE 31" THIS IS THE SERIAL NUMBER: 356237043407616

Remove the application from Application manager.
Reinstall from OVI store.
Re: Nokia Care @ Nigeria: by Nobody: 9:51am On Jul 04, 2011
SirJohn:

Hi,
I recently downloaded kaspersky anti-virus from Ovi store to my Nokia N8. since the installation, my N8 would literally freeze until i power off; it repeats after the phone comes on again and again. I cant even uninstall the app cos it wont let me. Any clue what could be the cause?
IMEI:355361043342937

Antivirus program always affects the performance of a device. If you are not able to uninstall from Application manager,
Try doing a soft reset by dialing *#7370# (Backup your data before reset)
Re: Nokia Care @ Nigeria: by Nobody: 9:54am On Jul 04, 2011
bizpreneur:

PLS @nokia care,ther is dis NOKIA(Xpress Music)5130c-2 dat was sent frm UK last yr nd it nevr alow us 2 use d local SIM line servces xept d multmedia/xtra acessries aspect of d phne menus dat is available 4 us 2 use,bt we mad sevral efrts last yr 2 actualy unkuck it,d complaint was dat d code hasnt been releasd frm d MANUFCTURER yet jst because its not partclarly prdcd 4 nigerian use. whats d nxt STEP? its urgent,pls!

The only solution is to get unlock code from provider(eg: 3uk, orange uk , ) , if they supports unlock.
Re: Nokia Care @ Nigeria: by Nobody: 10:28am On Jul 04, 2011
antace:

@Nokia care thanks for your assistance but I can't seem to find any 2710 at the moment . It's pretty scarce in my area. If only I can download the map folder via ovi or better still if u can email me the map folder for just Nigeria. The pre-loaded maps were for 70 countries but I don't really need all of them apart from d one for Naija sad sad

Take phone to Nokia care point. They can reflash the phone, which will restore memory card content.
Re: Nokia Care @ Nigeria: by olasdot: 11:55am On Jul 04, 2011
HEllo Nokia Care,

Please,i dont know what is the problem with my N97. At times, it will just be charging when it is not connect to charger. And again, most of the times, my missed, received and dialled calls are not found in call log.

Anytime it happens like that, i replace my sim or restart phone to factory setting, but why does it always occur?

my software version is v21.0.045

Thanks
Re: Nokia Care @ Nigeria: by Dorcaslynk: 1:22pm On Jul 05, 2011
Hello Nokia care,
I have a nokia X2 but since i bought d phone i was unable to open sim service menu on my phone with both my MTN and ETISALAT sim but to my suprise i callected my friend's mtn sim yesterday and it was opened but when i replace it ds morning, it didn't open again. What can i do?[i][/i]
Re: Nokia Care @ Nigeria: by Nobody: 4:50pm On Jul 05, 2011
Dorcaslynk:

Hello Nokia care,
I have a nokia X2 but since i bought d phone i was unable to open sim service menu on my phone with both my MTN and ETISALAT sim but to my suprise i callected my friend's mtn sim yesterday and it was opened but when i replace it ds morning, it didn't open again. What can i do?[i][/i]

Try to get a replacement sim from MTN.
Re: Nokia Care @ Nigeria: by ikooko(m): 1:06pm On Jul 06, 2011
ikooko:

The error message is ''Failed to connect to the network! One Touch Access could not connect to the selected device''.

Kindly note that I am able to connect my device to OVI suite on PC, the challenge is connecting to the network through OTA on OVI suite using my device as modem. I have been connecting my PC to the net using my phone as modem prior to now, but it stopped a couple of weeks ago.

thank you.
[/
ikooko link=topic=664122.msg8576202#msg8576202 date=1308840729:

Hello Nokia Care,
I realized recently that my X6-16g device no longer connect to my laptop when used as modem. I have not been able to get software update due to this.
What could be the problem and how do i resolve it.
Pls note that i have always use my device as modem since i got it.
IMEI-356046039616798
FirmwareV.31.0.004 27-12-2010-559(C)NMP

thanks.
quote]

kindly respond, thanks.
Re: Nokia Care @ Nigeria: by ihebrooke(m): 11:50pm On Jul 07, 2011
can you assist me in checking if any warranty exists for my C6,
imei number, 354839043775538
Re: Nokia Care @ Nigeria: by tjaft(f): 12:52am On Jul 08, 2011
do u recycle nokia phones for new ones
Re: Nokia Care @ Nigeria: by Nobody: 10:29am On Jul 08, 2011
ihebrooke:

can you assist me in checking if any warranty exists for my C6,
imei number, 354839043775538

Yes. End of Warranty: 15-01-2012
Re: Nokia Care @ Nigeria: by Nobody: 5:26pm On Jul 14, 2011
Hello Nokia Care,
I realized recently that my X6-16g device no longer connect to my laptop when used as modem. I have not been able to get software update due to this.
What could be the problem and how do i resolve it.
Pls note that i have always use my device as modem since i got it.
IMEI-356046039616798
FirmwareV.31.0.004 27-12-2010-559(C)NMP

Make sure that you are using latest version of ovi suite.
Recheck operator settings.
Remove modem and install again.
Re: Nokia Care @ Nigeria: by Nobody: 5:31pm On Jul 14, 2011
do u recycle nokia phones for new ones

Please read here,
http://mea.nokia.com/support/repair-and-recycle/repair/recycle
Re: Nokia Care @ Nigeria: by Bumpad: 1:43pm On Jul 17, 2011
nokia care pls where can i get original battery for e75
Re: Nokia Care @ Nigeria: by Nobody: 3:46pm On Jul 17, 2011
Visit-

Nokia Care Point
Excellence Plaza, Plot No-c18, 1st Avenue Gwarimpa Estate
Abuja, Nigeria
098702523

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