After N100,000 Vanished From Woman’s Account, GTB Claimed She Compromised Mobile App. But She Had Never Used It.

Adelola Adetomi, an entrepreneur based in Lagos, could not believe her eyes on November 29, 2021, when she received debit notifications of N103,000 and N900 from Guaranty Trust Bank. She learned Sporty Internet was the recipient.

Adetomi said she called GTB customer care immediately, and the call representative admitted it was a fraudulent transaction.

“She said she could see I did not initiate the transaction. She said she would request GTB to put a restriction on the recipient’s account, and she sounded like Sporty Internet was their customer,” she told FIJ.

Adetomi said she went to a GTB branch in Abule-Egba the following morning to complain, and the bank representative who attended to her asked her to fill a dispute form and assured her he would send it to the right unit.

Adetomi said she did not rest but called GTB customer care every day until December 3, when they told her in an email that her account must have been compromised online.

READ ALSO: Between SportyPay and Access Bank, N300,000 Vanishes From Customer’s Account

“GTB said I used my mobile banking app, which I have never used or downloaded. I have always done all my transactions with the USSD code,” she said. “They said I also received a one-time password before they debited me, but when I asked them for the number that received the OTP, they were silent.”
She said GTB insisted that someone transferred the money from her mobile app to the recipient.

FIJ attempted to speak with a GTB representative vial phone call, but it was not successful. At press time, the bank had not responded to an email sent to them.

https://fij.ng/article/after-n100000-vanished-from-womans-account-gtb-claimed-she-compromised-mobile-app-but-she-had-never-used-it/


Lalasticlala

What's with GTB and Sporty bet with fraud recently?

This is becoming one too many. GT Bank should put a halt to these fraud.

By the way, Sporty Bet should put a check on these or the government should shut down their operations.

Its serving as a conduit for fraud.

Gtb should start investigating their I.T personnels. Some of them are behind this fraud.

GTB has been scamming its customets and indiscriminate locking of their accounts.

THE BREACH IS COMING FROM LOAN APP COMAPANIES

AVOID USING ALL THESE LOAN APPS.
THIER APPS HAVE ACCESS TO ALL YOUR INFO THE MOMENT YOU DOWNLOAD THEIR APP AND GIVE THEM PERMISSION

THEY EXTRACT YOUR INFORMATION AND SAVE IT FOR USE LATER.

They piggyback the money through sporty bet account and move it to normal bank account

Gtbank own don too much naa....
A bank I respect alot is having this kind of rubbish day after day....
Many people keep on bringing complains concerning this....and they have refused to do something.

Well, they go soon close down completely....mek guys no remember Dem and stage an online protest against them....ahswear Dem go close down in just a week...