bought Microsoft surface pro 1796 from abalot on January 28th, I initially told him from my estimated use 100 to 27% that the laptop can give at best 3-4hrs battery and not the 8hrs he advertised. He kept giving me excuses and telling me all sorts of stuff ..I let it slide since light isn't really a problem from my side. Ten days after purchase the laptop got to 17% for the first time and shut down instantly and wouldn't come on until I plug it in and it continues charging from 17%, I told him about this he started on about bios setting and all that , I told him I'm not a computer illiterate there's no way bios is causing this...and what settings anyway? He just kept repeating himself

I remember telling him that I searched on forums and this problem will only get worse with time. He kept searching forums and supposedly contacting people to fix the problem. Few days later it turned off at 27 and then the next time 37, 47 and now these days it's anywhere from 29-47. Abalot all this while was supposedly contacting people and Microsoft...also sending me links to try solutions which all failed. Alas I told him this can't be solved so he has to replace my unit or the battery, he said ah the battery is like 100k o I then found a plug that can get it for 75k and told him..this guy again turned against me and started saying the battery is not up to 75k...ok that's not really my business, fix my laptop nah I can't be left with a defective unit. Nowadays he has just stopped picking my calls and even after involving wese who was the escrow between us, this guy still doesn't take my calls and only replies the group when he feels like so I have decided to call him out today. I have waited long enough. Since January 28th. He don stall me till now and has started calling me a liar. The battery just now went from 100 to 31% in 1hr 20mins and turned off instantly again. I have since asked him if this laptop was opened or battery replaced which is sensible considering there's a bubble around the part the screen normally would be raised from if such a change occurs and he said no. 8hours battery life indeed. Na this liar he d call me d vex me , it's my fault for giving him a chance to fix the issue and handling this calmly thinking he's a good person.

Hammy98
Wese90
Seun
Mynd44

The battery is defective

The battery is obviously faulty.....!!!! People should be careful, scumbags everywhere now

Aust0x:
The battery is obviously faulty.....!!!! People should be careful, scumbags everywhere now

exactly the battery is obviously bad. Pls help me mention relevant people to get this out on fp

This thing is literally half it's capacity at full charge.

JimmyCrow:
This thing is literally half it's capacity at full charge.

This is actually the first report I generate, when I get a laptop. Would have saved you, since you even used escrow, there’s also a surface diagnostic app or so that you download from store to check*
But half capacity at 45 charge cycles?
Wow
Something is wrong
That’s likely a refurbished laptop with a poor aftermarket battery installed.
Or a faulty surface pro With factory defect

JimmyCrow:
This thing is literally half it's capacity at full charge.

that battery is obviously not a new one. It's a used battery and it's already going bad. You can see it from the full charge capacity/ designed capacity. Charge cycle is already at 45. It's a used battery

Adewale1603:
that battery is obviously not a new one. It's a used battery and it's already going bad. You can see it from the full charge capacity/ designed capacity. Charge cycle is already at 45. It's a used battery

yes that's what I have been telling him but he insists it lasts 8hrs imagine. He's not even taking my calls or replying WhatsApp. Please help me quote the appropriate mod to get some attention on this.

.

He doesn't reply or take calls

He should do the needful.
1/2 battery capacity. WTF man?

You sef. Why not buy from old nairalanders?
When this one start business here.

Otilo... thats how some seller go on Ghost mode. He knows what he's doing.

Otilo... that's how some seller go on Ghost mode. He knows what he's doing.

Benjaniblinks:

He should do the needful.
1/2 battery capacity. WTF man?

You sef. Why not buy from old nairalanders?
When this one start business here.

my bad man ..my bad.

GO TO DISPUTE THREAD AND REPORT HIM THERE

JimmyCrow:
exactly the battery is obviously bad. Pls help me mention relevant people to get this out on fp

Wetin dey sup for nairaland this days ....yahoo boys everywhere....na local now dem dey do

Onyeka90210:

This is actually the first report I generate, when I get a laptop. Would have saved you, since you even used escrow, there’s also a surface diagnostic app or so that you download from store to check*
But half capacity at 45 charge cycles?
Wow
Something is wrong
That’s likely a refurbished laptop with a poor aftermarket battery installed.
Or a faulty surface pro With factory defect

This is why I have resorted to buying a powerbank over a replacement battery. Most aftermarket batteries are shittty.

CodeWithRemi:
This is why I have resorted to buying a powerbank over a replacement battery. Most aftermarket batteries are shittty.

Ah, powerbank
Too much stress
I'll rather find a pullout battery
That is a used, over them aftermarket.
The used will have a longer life span

Onyeka90210:

Ah, powerbank
Too much stress
I'll rather find a pullout battery
That is a used, over them aftermarket.
The used will have a longer life span

probably because of where you live. What assurance do I have that the pull out won't be 60% gone?

I'd just have to live with the powerbank. My own battery issue is: when I dare sleep or shutdown at less than 60%, when it comes on, it drops to 0%

CodeWithRemi:
probably because of where you live. What assurance do I have that the pull out won't be 60% gone?

I'd just have to live with the powerbank. My own battery issue is: when I dare sleep or shutdown at less than 60%, when it comes on, it drops to 0%

Nah, you know I ship stuffs, so most Yankee sellers already test and put battery count and battery health, especially for popular laptops like macbook.
Ah, your own bad
So if you shutdown at 55%, and turn on next 5 mins, it's be 0%, ahn ahn