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Allen Onyema: How I Made My Money To Start Air Peace / Money Fraud in Gtbank -- Will not Return my Money After Six Months / Help!!! He Has Refused To Return My Money (2) (3) (4)
Ecobank Return My Money!! by mikkytrio(m): 6:19pm On Feb 13, 2017 |
Good day Nairalanders, The intent of my post is not to insult or embarrass any person or group of persons, but to enlighten you on a situation I feel is worth sharing. FEB 1st 2017 I was credited by a Bank's ATM, whilst I never was paid. I complained on that same day to the customer care representatives of my bank (ECO - BANK) on-line, they promised to return the funds within 5 - 7 working days. Today happens to be the 8th working day, 12 days away from the reported date and all I can get from Eco bank is to give them more 48 hours to resolve the issue. I tried calling the customer care number +234700 500 0000, but to my surprise after lodging my complaint they totally have barred all my calls. The money might be little and not of much value to a lot of people, but please, can someone point me to an authority that looks into such? I can only but imagine how many people / families suffer such maltreatment, and wish to ask that we figure out a way to curb such rot. |
Re: Ecobank Return My Money!! by AdaAnambra: 7:43pm On Feb 13, 2017 |
Did you sent them an email on engcontactcentre@ecobank.com? whenever i sent them an email or chat them on WhatsApp on 0808 760 3717, i always get positive response. mikkytrio: |
Re: Ecobank Return My Money!! by Madlin: 8:17am On Feb 14, 2017 |
mikkytrio: Yea, try that their WhatsApp line 08087603717 or call their number 01-2260450. That should work too... |
Re: Ecobank Return My Money!! by mikkytrio(m): 1:33pm On Feb 14, 2017 |
Thanks for your response @Madlin and @AdaAnambra. I am waiting for the 48 hours to elapse. Then I can repost the status of these payments, but on a general note is there no platform in Nigeria where such can be reported to? Because, I was meant to understand that transactions involving less than a million Naira cannot be handled by EFCC or ICPC. If no then I must say we are in a serious mess. The part that really is irritating is the fact that a customer care agent could hang up on an aggrieved customer. |
Re: Ecobank Return My Money!! by mikkytrio(m): 7:22pm On Feb 16, 2017 |
Hi Guys, After 16 days of visiting the bank at almost a daily interval to get more stories to post, the bank finally returned the money this evening. With this development, I strongly would wish a forum / thread could be built on this issue. Where we could work out options and proffer advises. |
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