it wont change the fact that they sold a fake product in the first place

kajoula:


change for real ?.......Phone Charger changed+ Diary

Dem suppose give am car in place of the charger he bought before you go fit see change na ?

kajoula:
you do well

Emmanuel dat Big Headed guy with a wry smile at D extreme right was my senior colleague in ABSU...so D guy dey slot?

Well kudos to u bro for escalating...it worked!!!

gurunlocker:
You got your charger, someone lose her job?

life

AmbodOfLASU:
SLOT AND ITS PHENOMENAL RESPONSE.

In relation to a thread, I opened on nairaland https://www.nairaland.com/3042938/fraud-slot-limited some hours ago about how a SLOT staff sold a fake charger to me at the price of the original. After the thread hit the front page, I received plethora of calls from SLOT authorities. I was called by their General Manager,who pleaded I should come to their Ikeja head office. He promised to pay for all my transport expenses. I was not after making any money from the situation, albeit, I was bent on ensuring justice, openness,credibility and transparency. Just like an Old man,who was called by his son from the village, to come to the city, I proceeded to test the waters albeit nostalgically. I got to SLOT head office Ikeja,and it proved to be one of the the greatest moments of my life. I was welcomed by the Creme-De-La-Creme of SLOT. We sat on a round table in what looked like a mini conference hall ,alongside Infinix representatives. They,Slot authorities, apologized sincerely. They also reiterated their commitment to optimum customer satisfaction. In this particular regard, the SLOT general manager ordered the sack of the culprits and any other slot staff found wanting,now and later in the future.I was given a brand new INFINIX CHARGER plus a SLOT branded diary amongst others. Apparently, SLOT is bent on ensuring quality and it has cemented this by flushing out the bag eggs in their ranks. I commend them for this bold step. INFINIX authorities also played a pivotal role, they ensured I was given the best quality product.

Big Thanks to Seun, Lalasticlal.a, Slot and Infinix authorities.
Moreso, to all the nairalanders who took their time to call.
A BETTER NIGERIA IS WHAT WE ALL WANT.
#ProudlyLASUITE.

Mr gbenga so na u trust u bro patriot never keep mute

You let them get away cheaply..but its ur call sha

I read all and the comment that follows ,well Slot had used the opportunity to advertising the company on Nairaland..

Acceptable amicable resolution in the end but they still need to establish a good functional customer complaints channel

So slot also gave jotter to NL Mode to push this to the FP..continue, God is watching.

this is what nigerians need to understand. Customer service is everything.

Good! Time to come after the lawyer that refused to refund the rent she collected for an apartment that my husband did not occupy

Medicine after death. Hisssssss....

They should have also compensated you for the stress you went through with a phone or 10 thousand naira cash at least

Mini- conference for a fake phone charger. Even a paparazi like photo session.

Epic.

Unlike my thought, SLOT ikeja really has fuel.

I was here

Anyone who don't have access to social media will just walk away and lose everything

nicely done

The Diary

Does that mean they won't sell fake items again? I think not. All this na patch patch moves.

OP, I told you; "If they are wise they will call". Congrats!

Slot tried and they should as well educate those in PH by waterlines

Good for their business... But bros, you black o. U dey work in charcoal?

I like slot, that's where I buy all my phones. are you the one in blue shirt smiling abi grining.

Amsonme:
Power of social media

Ye, that's the only voice the masses have now.

We need to do one for our Stubborn NASS, we need to tell them the don't have the absolute power. 109 members trying to disturb population of 200m Nigerians

onatisi:
They bribed u with a new charger , smiles,soft drinks and photograph. They know how much u could have made from this case.

Magicminister, ftboy/ftboi, blackmaria, mixty obontami, aybynature, hope you guys can see this...

Thumbs up @ nairaland! Kudos @ slot!!

I am happy that Slot LTD responded quickly and happier that the culprits have been shown the way out.

No new phone

This is what the power of Social Media can do when used positively
Glad to hear SLOT responded immediately.

I see light at the end of the tunnel for my great country Nigeria!

Power of social media