Good news. I am happy they handled this case well.very good business mind.

I love this

When I bought my phone, my neighbor was like..hey! why didn't you buy from slot?..and I was like..maybe next time... and then I saw the post of this guy complaining.. in my mind I was like..hmmn.. glad I didn't go there in the first place. Now they have apologised.. has my impression changed?..the answer is NO. Money doesn't fall from trees...that's why I guess that guy went there in the first place..so as to get a very good product that will last him for a very long time regardless of price and he was treated like poo. Its just not fair...that's how I bought a generator for the price of the original and was given a fake..still spending on it till date...I just wonder what people stand to gain from selling fakes.

missnbn:
I am telling you. He would have made more money if he sued their incompetent asses.

Even ,if he just threatened them with a suit letter,they would have compensated him with at least 250k to 500k ,knowing that they will definitely lose in court and tarnished their image ,but the op says he is ok with the dairy and pictures ,so we have to agree with him

FTBoi:


actually, they didn't sack anybody....they must have told the op to blow another news on nairaland in the reverse way he blew the first one that nearly got their name smeared. the diary replacement charger bribe are nothing to them...they only have their image to protect. the op could have made a fortune out of this, though..

And its because of their image they acted right? That's what I'm trying to say. All in all, justice was served.

I mentioned you because of what magicminister said about that bar woman, over charging him.

Then I will go to slot to go buy battery and charger for my techno m3....


I no know say we still get reasonable company in Nigeria...

That's ok by us,good luck !!

I pray one big naija company should just try me with this shit


Na dere mony I go take buy range rover sport

Well, I have said my own. Its too late now.

op why you go stand near the fat guy now? the contrast makes you look malnourished

but wait ooooo!! did you write down your cell phone number when purchasing a charger ?

AmbodOfLASU:
The Diary

. Abeg share me ur phone number or contact me on what's app 08140037407. U look like someone I knw back in my sec school days

Those pictures..the faces... and the word *cream de LA cream* are not synonymous....

iliyande:


that's very nice of them. A better Nigeria is what we want

God bless Nigeria

nothing unusual, they were trying to protect their brand

MosakuAW:

I just laughed at customer service in Nigeria. What they ought to have done in the begining is what they always do when the milk has already been split.

Slot like it or not, the brand name as been stained one way or the other. People will look at them with both side of the coin from now on.

What happen to the manager of the store. The shop floor manager should have handle this in the first place without allowing it to reach the head office not to talk of the social media. Social media is so powerful in this generation.

This is a lesson to all company that offer services. When you have an irate customer or a customer that is not satisfy with your service, you should always provide solution to the problem on the spot rather than allow it to escalate to public view.

Slot is a big brand name in Nigeria and they should be very careful next time because competitor can use this to their advantage.

The stained image has been largely redeemed by the response of the head office. The replacement of the charger and the sack of the erring staff.

OP you really have time. So some people will lose their jobs because of ordinary phone charger. Well that is their kettle of fish. There is no reason whatsoever for cheating. Just that I feel for the poor folks that will be out of job because of petty item. Now I see why prison inmates beat small thieves.

AmbodOfLASU:
SLOT AND ITS PHENOMENAL RESPONSE.

In relation to a thread, I opened on nairaland https://www.nairaland.com/3042938/fraud-slot-limited some hours ago about how a SLOT staff sold a fake charger to me at the price of the original. After the thread hit the front page, I received plethora of calls from SLOT authorities. I was called by their General Manager,who pleaded I should come to their Ikeja head office. He promised to pay for all my transport expenses. I was not after making any money from the situation, albeit, I was bent on ensuring justice, openness,credibility and transparency. Just like an Old man,who was called by his son from the village, to come to the city, I proceeded to test the waters albeit nostalgically. I got to SLOT head office Ikeja,and it proved to be one of the the greatest moments of my life. I was welcomed by the Creme-De-La-Creme of SLOT. We sat on a round table in what looked like a mini conference hall ,alongside Infinix representatives. They,Slot authorities, apologized sincerely. They also reiterated their commitment to optimum customer satisfaction. In this particular regard, the SLOT general manager ordered the sack of the culprits and any other slot staff found wanting,now and later in the future.I was given a brand new INFINIX CHARGER plus a SLOT branded diary amongst others. Apparently, SLOT is bent on ensuring quality and it has cemented this by flushing out the bag eggs in their ranks. I commend them for this bold step. INFINIX authorities also played a pivotal role, they ensured I was given the best quality product.

Big Thanks to Seun, Lalasticlal.a, Slot and Infinix authorities.
Moreso, to all the nairalanders who took their time to call.
A BETTER NIGERIA IS WHAT WE ALL WANT.
#ProudlyLASUITE.

and you are there smiling that the culprits have been sacked in this era of CHANGE?...as a LASUITE, I expected you would manage this incidence even as you know their sack no go stop Buhari from travelling out again.

So how much did they give you for tp?

AmbodOfLASU:
SLOT AND ITS PHENOMENAL RESPONSE.

In relation to a thread, I opened on nairaland https://www.nairaland.com/3042938/fraud-slot-limited some hours ago about how a SLOT staff sold a fake charger to me at the price of the original. After the thread hit the front page, I received plethora of calls from SLOT authorities. I was called by their General Manager,who pleaded I should come to their Ikeja head office. He promised to pay for all my transport expenses. I was not after making any money from the situation, albeit, I was bent on ensuring justice, openness,credibility and transparency. Just like an Old man,who was called by his son from the village, to come to the city, I proceeded to test the waters albeit nostalgically. I got to SLOT head office Ikeja,and it proved to be one of the the greatest moments of my life. I was welcomed by the Creme-De-La-Creme of SLOT. We sat on a round table in what looked like a mini conference hall ,alongside Infinix representatives. They,Slot authorities, apologized sincerely. They also reiterated their commitment to optimum customer satisfaction. In this particular regard, the SLOT general manager ordered the sack of the culprits and any other slot staff found wanting,now and later in the future.I was given a brand new INFINIX CHARGER plus a SLOT branded diary amongst others. Apparently, SLOT is bent on ensuring quality and it has cemented this by flushing out the bag eggs in their ranks. I commend them for this bold step. INFINIX authorities also played a pivotal role, they ensured I was given the best quality product.

Big Thanks to Seun, Lalasticlal.a, Slot and Infinix authorities.
Moreso, to all the nairalanders who took their time to call.
A BETTER NIGERIA IS WHAT WE ALL WANT.
#ProudlyLASUITE.

Sorry to say, but SLOT is far from convincing us that this FAKE ACCESSORIES CABAL existing across many of their branches has been cased.

I and other victims of this entrenched cabal see this as a COSMETIC PUBLICITY STUNT.

AVOID PURCHASE OF PHONE ACCESSORIES FROM SLOT....UNTIL THEY ARE CONFIDENT ENOUGH OF THEIR REFORM TO INCLUDE WARRANTY ON ALL ACCESSORIES!!!

They really need to walk this talk

I love d op for taking this up and Slot more for treating him right. but no go try am for mile one flyover

i saw dis one coming, dat first post really jeopardized their market...........lol

where are the cream de la creams

bros why u come resemble Alamu bayi!!!!!

duduade:
Those pictures..the faces... and the word *cream de LA cream* are not synonymous....

Very funny

tundesto:


The stained image has been largely redeemed by the response of the head office. The replacement of the charger and the sack of the erring staff.

That is your beleive!!

tundesto:


The stained image has been largely redeemed by the response of the head office. The replacement of the charger and the sack of the erring staff.

That is your beleive!!

Slot haters beware!

Thank God they attended to the starving gal.

pinkiberry:
I no no say Nairaland dey pull this kind weight.

All the media house use NL to update

Any company that dismisses a negative press on Nairaland front page does so at his own peril.

Management of Dangote Group contacted me few weeks back to help reach Nairaland owner to take down an inaccurate Nairaland post about them.

Pause:

My Exact thought, they should have done much more. More of a PR stunt for slot

they used the OP

I love the power behind social media...#flushtheBadEggs