Snart303:

I must pay every month for subscription ? I can’t choose to opt out at any point in time ?

I never really thought about it this way. I guess you mustn't as you can decide to not fund the card. If it's that kinda of card. But yh, in a way you must. I feel like there's a way to pause your service tho.

Stanley08:


I never really thought about it this way. I guess you mustn't as you can decide to not fund the card. If it's that kinda of card. But yh, in a way you must. I feel like there's a way to pause your service tho.

This is how it works. If you're on residential plan, you must pay every month, regardless of using the service or not. Even if you're not actively using the service, your monthly bill will pile up, that's assuming you don't have enough funds on the card in your account to offset your monthly bill. At some point, which I am not sure how long, you'll be cut off.

The only way to avoid paying monthly when not in use, is to cancel your subscription. In which case, you may not be able to get back on residential plan because your location may have reached its capacity. By the way, you can't pause residential plan, it's exclusive to roam.

Right now, more than 95% of Abuja metropolitan have reached capacity. For those who know Abuja very well, the only available service areas are from Maitama > Kubwa > Bwari.... and then Lugbe > Kuje > Gwagwalada.....
The whole of central Abuja have reached capacity, including Wuse, Garki, Apo, Gudu, Kaura, Galadimawa, even up to Nyanya. My own area, which is situated within Gudu district, has reached capacity.

Can this Starlink be used to set up a cybercafe of 20systems?

moodyguy:
Can this Starlink be used to set up a cybercafe of 20systems?

Yes, it can.

dustmalik:

Yes, it can.

Thanks i am trying to fill the form to order for the starlink but am having problems with the shipping address.Each time i input my shipping address it tells me to INPUT A VALID SHIPPING ADDRESS.How do i solve this?

moodyguy:
Thanks i am trying to fill the form to order for the starlink but am having problems with the shipping address.Each time i input my shipping address it tells me to INPUT A VALID SHIPPING ADDRESS.How do i solve this?

It's a new issue when ordering for Starlink. I recently encountered same challenge, but in my own case, I had already placed the order. Starlink customer service then sent me a message that the address I provided returned invalid error, and as a result, I have to provide a valid one. Mind you, I had used that same address to successfully place an order previously. I had to send another address to them.

What you should do is to use a recognized address on Google maps, maybe your street name or a recognized street name close to your address on Google maps. It shouldn't be a long address, otherwise the system will tell you so.

dustmalik:

It's a new issue when ordering for Starlink. I recently encountered same challenge, but in my own case, I had already placed the order. Starlink customer service then sent me a message that the address I provided returned invalid error, and as a result, I have to provide a valid one. Mind you, I had used that same address to successfully place an order previously. I had to send another address to them.

What you should do is to use a recognized address on Google maps, maybe your street name or a recognized street name close to your address on Google maps. It shouldn't be a long address, otherwise the system will tell you so.

Would the package be delivered to that address? ..if yes how do i receive it

moodyguy:
Would the package be delivered to that address? ..if yes how do i receive it

DHL will deliver to the address. Once your Starlink kit ships, update the tracking info with your phone number. That way, you will be called before delivery.

dustmalik:

It's a new issue when ordering for Starlink. I recently encountered same challenge, but in my own case, I had already placed the order. Starlink customer service then sent me a message that the address I provided returned invalid error, and as a result, I have to provide a valid one. Mind you, I had used that same address to successfully place an order previously. I had to send another address to them.

What you should do is to use a recognized address on Google maps, maybe your street name or a recognized street name close to your address on Google maps. It shouldn't be a long address, otherwise the system will tell you so.

Still not accepting the google Map address

It's a monthly subscription service. So, you have to pay monthly whether you need/use it or not. The only other option is to cancel the service. That's how monthly subscriptions work.

Snart303:

I must pay every month for subscription ? I can’t choose to opt out at any point in time ?

Very good for ur starlink.

Should be able to give 24hrs

ORDER STARLINK
High-speed, low-latency broadband internet in remote and rural locations across the globe. NGN19,260/mo with a one-time hardware cost of NGN268,584.


Is this the cost for starlink device N268,584 FOR HARDWARE and N19,260/Month for subscription

moodyguy:


ORDER STARLINK
High-speed, low-latency broadband internet in remote and rural locations across the globe. NGN19,260/mo with a one-time hardware cost of NGN268,584.


Is this the cost for starlink device N268,584 FOR HARDWARE and N19,260/Month for subscription

No.. That is not the amount of NGN u will be parting with as payment is in USD and rate dependent.

Below is the message I got from Klasha
If a new card is created for me, will I be able to update the details on my starlink account for future subscription debits by editing and saving my new card details?

Has anyone been in this position before?


Hi XXXX

We are improving our Black Card to make it more seamless for your international transactions. To achieve this, we will terminate your Klasha Black Card and credit your funds into your Klasha wallet.

During this upgrade, you won’t be able to create a new Black Card or complete transactions with your current Black Card online until the service is restored.

The Pink Card is not affected by this upgrade, and it's still available for all your global transactions. Click here to fund your Pink Card.

We are working on a replacement for the Black Card and will keep you updated on the progress of this resolution.

We are truly sorry about any inconvenience this might cause you.

Thanks,

The Klasha Team 🖤

georgee:
Below is the message I got from Klasha
If a new card is created for me, will I be able to update the details on my starlink account for future subscription debits by editing and saving my new card details?

Has anyone been in this position before?


Hi XXXX

We are improving our Black Card to make it more seamless for your international transactions. To achieve this, we will terminate your Klasha Black Card and credit your funds into your Klasha wallet.

During this upgrade, you won’t be able to create a new Black Card or complete transactions with your current Black Card online until the service is restored.

The Pink Card is not affected by this upgrade, and it's still available for all your global transactions. Click here to fund your Pink Card.

We are working on a replacement for the Black Card and will keep you updated on the progress of this resolution.

We are truly sorry about any inconvenience this might cause you.

Thanks,

The Klasha Team 🖤

you can update/switch your card on starlink. I was using payday before but I switched card recently to gotok. It's easy. The new card will now be the card used for monthly transactions

See Elon Musk, see gbèsè... Capitalism at its peak. Let me stay with my MTN jeje.

ask4bk:


Hi Snart303, I see this gentleman has helped you answer all your questions. I'll add some clarifications.

1. To get your accurate service address, go to your Google map on your phone with location turned on. Make sure you at the place you want the starlink installed. Find the place on the map and click on the spot. You'll see details about the place. You scroll up and you'll see the PLUS CODE of that location. That's what you'll put in the service address.

2. By AC current and consumes like 20-50w. There are technical ways of running it on DC current but don't think you'll need all that wahala. If not YouTube is your friend.

3. It's completely unlimited in Nigeria.

6. When you buy it comes with residential plan. With this it can only work on your one location. Outside it, it won't work. If you travel, you can be lucky enough to change service address like chairman said, but it's not guaranteed and will take time for starlink to recognise the change. And even if you succeed, when you return to where you were, you may not be able to change back the address to where you were before. Residential isn't for moving around.

If you want to move around easily, you can while being in residential plan sub for portability feature which is extra $10. With that you can move around all Nigeria and in future all continent of Africa without wahala.
Portability is being removed in the USA and may also be removed here too.
So you are left with the next choice which is to change your plan to Roam plan. Here you pay $53 per month (that's what I'm using) and can move anywhere coz roam plan has no service address input. And you can pause for plan any month you don't want to use it. You can do that in residential, coz you must pay every month except you cancel starlink completely.

Attached is example of plus code

I ordered my Starlink on 29th and it’s set to be shipped in next 3days can I change my service address ? Because my area isn’t that much developed so I just used to closest landmark on the map as my service address and the distance is about 7-10houses away do I have to change my service address or it would work just fine when I setup my dish?

Bonzojoko:
you can update/switch your card on starlink. I was using payday before but I switched card recently to gotok. It's easy. The new card will now be the card used for monthly transactions

Thanks for the clarification

Snart303:


I ordered my Starlink on 29th and it’s set to be shipped in next 3days can I change my service address ? Because my area isn’t that much developed so I just used to closest landmark on the map as my service address and the distance is about 7-10houses away do I have to change my service address or it would work just fine when I setup my dish?

it should work fine if the area you are living at is within 15 miles from the address you put on the starlink website. You can also change address via the starlink app settings

Bonzojoko:
it should work fine if the area you are living at is within 15 miles from the address you put on the starlink website. You can also change address via the starlink app settings

Alright thanks

Snart303:


I ordered my Starlink on 29th and it’s set to be shipped in next 3days can I change my service address ? Because my area isn’t that much developed so I just used to closest landmark on the map as my service address and the distance is about 7-10houses away do I have to change my service address or it would work just fine when I setup my dish?

You won't have problem when setting up I believe. Don't worry

Bonzojoko:
you can update/switch your card on starlink. I was using payday before but I switched card recently to gotok. It's easy. The new card will now be the card used for monthly transactions

My friend has been unable to switch since. They have even sent him disconnection notification. He has tried all the possible cards. Payday, Gotok, etc even my bank cards. Nothing

moodyguy:
Can this Starlink be used to set up a cybercafe of 20systems?

Cybercafes are still a thing? Hopefully Starlink doesn't notice it's being used for commercial purposes and do something. Because there are business plans too. Not only residential.

Stanley08:


Cybercafes are still a thing? Hopefully Starlink doesn't notice it's being used for commercial purposes and do something. Because there are business plans too. Not only residential.

It's business plan I intend using

Has anyone manually paid for their starlink monthly subscription? I am trying to manually do it rather than automatically wait. Their T&C says

"A statement (invoice) will generate 7 days prior to the due date as a reminder for upcoming charges each month. Find the statement in your account and in your email. You can make an early payment manually in your account within this 7 day period prior to your due date"

However when I log in to my account whether via the web or mobile app, and I click "Make A Payment" under the "Balance Due" section it keeps saying "Unable to make a payment". I am using my GTBank Dollar card which is also what I used to order for the Starlink hardware. I dont like leaving dollar in my GTBank Dollar Card Balance. So I was hoping manually paying would work. But it has not been working. Has anyone manually payed before. Or payment is only Autodebitted in Nigeria.

easyyoke:
Has anyone manually paid for their starlink monthly subscription? I am trying to manually do it rather than automatically wait. Their T&C says

"A statement (invoice) will generate 7 days prior to the due date as a reminder for upcoming charges each month. Find the statement in your account and in your email. You can make an early payment manually in your account within this 7 day period prior to your due date"

However when I log in to my account whether via the web or mobile app, and I click "Make A Payment" under the "Balance Due" section it keeps saying "Unable to make a payment". I am using my GTBank Dollar card which is also what I used to order for the Starlink hardware. I dont like leaving dollar in my GTBank Dollar Card Balance. So I was hoping manually paying would work. But it has not been working. Has anyone manually payed before. Or payment is only Autodebitted in Nigeria.

Unfortunately you can't. Even after they send you invoice, it would still take some days before they charge you. I was meant to be billed on the 4th but was charged today.

Looks like Starlink is about to start allowing Naira card as from next month. Did anybody else get this mail?

easyyoke:
Looks like Starlink is about to start allowing Naira card as from next month. Did anybody else get this mail?

I got the email as well. That's good news. Enough of this virtual dollar high exchange rate nonsense. The downside is more people will now buy starlink which may lead to network congestion in Nigeria

I got the mail too... Can't wait to see how much the monthly subscription will be in naira

Will it remain N19,260?

georgee:
I got the mail too... Can't wait to see how much the monthly subscription will be in naira

Will it remain N19,260?

I doubt that. It will be a miracle though. I am expecting something around 25k to 30k which is still cheaper than paying in dollars

I just hope it doesn't go above 30k. This may also mean that Nigerians will then be able to purchase the Starlink kit itself using Verve card or Naira Mastercard, as with services like Amazon Prime Video. The kit may likely not be as expensive as it is today.

dustmalik:
I just hope it doesn't go above 30k. This may also mean that Nigerians will then be able to purchase the Starlink kit itself using Verve card or Naira Mastercard, as with services like Amazon Prime Video. The kit may likely not be as expensive as it is today.

Saw the email and I have just been thinking. I want to cancel my sub till further notice but make I wait till 6th to see if them go reduce am.