Jeffy1206: u are welcome. But y is it dat it refuses to work or change with de normal 0000 code na? cos ill lyk to change my oda sim which i got from de 4 in 1 pack...

The default pin (0000) is for lines that have not activated Share n Sell service.
If you get invalid command when changing the pin, please PM the number for assistance.

JideSM:

May I know your phone type? Also, please state if you have any active data bundle.

no i dont i had but it got wasted since i was not connected but the issue is even with money atleast it should browse, i use tecno n3 and lgp990 and i have tested it on other phones too but still the same. tanx

JideSM:


MTN TruTalk

Speak from the heart to family & friends across ALL networks @ 20k/sec

N300 Bonus to call 2 special numbers (on recharge of N200 or more)
Free 10MB weekly data bonus on recharge of N100
Free midnight calls (MTN to MTN)
20k/sec from the very first second!

Dial *400# to migrate


MTN SmoothTalk Plus:

Flat rate of 15 kobo/second for calls ACROSS ALL local Networks after the first minute of the day at 40 kobo per second.
Free N300 airtime weekly to call 1 (one) registered special number on N200 recharge.
Free 10MB weekly on N100 recharge.
FREE Happy Hour calls to MTN numbers from 00.30am to 04:30 every day (including weekends) as long as you have minimum balance of N100 in your account at 00:30.

Dial *401# to migrate

Please is this N300 given after every recharge of 200 or weekly?
Also, how can i register the special number.
Thanks

smajatt:
no i dont i had but it got wasted since i was not connected but the issue is even with money atleast it should browse, i use tecno n3 and lgp990 and i have tested it on other phones too but still the same. tanx

Text DATA ON to 131 and restart your phone. If you don't get response the first time, please text again.
Send your number via PM if issue persists.

aminu150:
Please is this N300 given after every recharge of 200 or weekly?
Also, how can i register the special number.
Thanks

The N300 is given once weekly after a recharge of N200 or above.
Simply dial *380*1# to add your You & Me number.

JideSM:

Text DATA ON to 131 and restart your phone. If you don't get response the first time, please text again.
Send your number via PM if issue persists.

thanks its working now you the best

Pls, assist, am unable to watch you tube videos with data connection on my Mtn line

smajatt:
thanks its working now you the best

You are welcome. I'm glad we could assist.

miky_mouse: Pls, assist, am unable to watch you tube videos with data connection on my Mtn line

Hello Miky,
May I know your phone type and the data plan subscribed on your line?

thank u. U de best.

This na CAN-die o.lol Big ups to you @OP

JideSM:

Hello Miky,
May I know your phone type and the data plan subscribed on your line?

I use a BB Z10 and currently surfing the net with 5gig data on my MTN WIFI

Gud evenin cc,
I had a missed call from 180 2days ago.
i have tried reachin cc via same many times to no avail.
Anyway, i want clarification as to the purpose of the call. Or do advert calls also emanate from 180?

miky_mouse:
I use a BB Z10 and currently surfing the net with 5gig data on my MTN WIFI

Have you tried the youtube application for BB?
What app do you use and what's the error when accessing youtube?
You may need to set your application/phone to stream over WIFI.

JideSM:

Have you tried the youtube application for BB?
What app do you use and what's the error when accessing youtube?
You may need to set your application/phone to stream over WIFI.

Am using the default YouTube app that came with the phone. I have been playing YouTube videos since I got the phone in march this year, I just noticed this issue about a week ago. Theres no particular error msg.

nenergy: This na CAN-die o.lol Big ups to you @OP

Thanks.

miky_mouse:
Am using the default YouTube app that came with the phone. I have been playing YouTube videos since I got the phone in march this year, I just noticed this issue about a week ago. Theres no particular error msg.

Check the settings to ensure you have enabled the youtube application to stream over WIFI.

If you intend to use data on the SIM, simply text DATA ON to 131 to enable APN.
Set the APN to:
web.gprs.mtnnigeria. net
username: web
password: web

You may also uninstall and re-download the application.

If issue persist, please send your number via private message to us.

Good evening, pls I migrated to tru talk cos of dis N300 bonus, n wen I tried registering my you n me no, they told me dt it's already registered, yet they still charge me for my main balance, when I called cc, I was told that I can't register any number that was previously on my family and friends list n I had 7mtn numbers registered. Now my N300 is jus wasting.

Gud morning, i shared my data wit a friend. Pls how does he check his data balance? We have tried sending 2 as sms to 131. The respond is always he does not have a data bundle subscription. We tried *559#, d data balance isnt dia. Lastly how long wil d data i transferd/shared(78MB) to him last?
Thanks in Advance

I lost my MTN security number, please how can i get it back?

Emmysteve: I lost my MTN security number, please how can i get it back?

Please PM your number to JideSM.
Thank you.

@Tayoccu/JideSM/CC,

I requested sometime last week to unsubscribe from your Mtnplay/CNNnews but it hasn't been stopped inspite of using the code you gave on this forum.Please help look into this so as to stop unnecessary billing by your network. Thanks

wummex: @Tayoccu/JideSM/CC,

I requested sometime last week to unsubscribe from your Mtnplay/CNNnews but it hasn't been stopped inspite of using the code you gave on this forum.Please help look into this so as to stop unnecessary billing by your network. Thanks

Please send us your phone number via private message

doctorserah: Good evening, pls I migrated to tru talk cos of dis N300 bonus, n wen I tried registering my you n me no, they told me dt it's already registered, yet they still charge me for my main balance, when I called cc, I was told that I can't register any number that was previously on my family and friends list n I had 7mtn numbers registered. Now my N300 is jus wasting.

Sorry for the inconvenience. Please send us your phone number via private message

@JideSM,

I have sent the number to you.
Thank you.

JideSM:

Check the settings to ensure you have enabled the youtube application to stream over WIFI.

If you intend to use data on the SIM, simply text DATA ON to 131 to enable APN.
Set the APN to:
web.gprs.mtnnigeria. net
username: web
password: web

You may also uninstall and re-download the application.

If issue persist, please send your number via private message to us.

I must confess that I have been quite impressed with the professional and timely manner by which u respond and resolve issues, keep it up. I will do as advised and revert also.

wummex: @JideSM,

I have sent the number to you.
Thank you.

Your reported issue is currently receiving urgent attention, please bear with us

JideSM:

BBCWEEK has been activated on your line

U guys are doing magic?

JideSM:

Your reported issue is currently receiving urgent attention, please bear with us

Thank you.

JideSM:

Sorry for the inconvenience. Please send us your phone number via private message

I have sent it to you.

doctorserah:
I have sent it to you.

Acknowledged and already receiving attention, thank you

There is no gprs service in my area since 3 weeks ago, but if we move around 2km from the area, we will have access to gprs. This problem started bout 3wks ago and have cost me my monthly subscription of #1,500. We have called customer care but nothing has been done on it. Pls we need urgent attention here. The location is Ako area, Ikire, Osun state.
Thank you