Gerrie: Gud evenin cc,
I had a missed call from 180 2days ago.
i have tried reachin cc via same many times to no avail.
Anyway, i want clarification as to the purpose of the call. Or do advert calls also emanate from 180?

**clears throat***
can attention be given to this please!

Gerrie:


**clears throat***
can attention be given to this please!

Please send us your phone number via PM

Domwiz4all: Gud morning, i shared my data wit a friend. Pls how does he check his data balance? We have tried sending 2 as sms to 131. The respond is always he does not have a data bundle subscription. We tried *559#, d data balance isnt dia. Lastly how long wil d data i transferd/shared(78MB) to him last?
Thanks in Advance

pls sir help me out na.

falansa: There is no gprs service in my area since 3 weeks ago, but if we move around 2km from the area, we will have access to gprs. This problem started bout 3wks ago and have cost me my monthly subscription of #1,500. We have called customer care but nothing has been done on it. Pls we need urgent attention here. The location is Ako area, Ikire, Osun state.
Thank you

Thank you for reporting the issue. We will forward it to the appropriate unit for investigation.
We apologize for any inconvenience.
Please send your number to us via PM.

why mtn cheat scarce like this? mtn should make bis 4 all phones

Domwiz4all: Gud morning, i shared my data wit a friend. Pls how does he check his data balance? We have tried sending 2 as sms to 131. The respond is always he does not have a data bundle subscription. We tried *559#, d data balance isnt dia. Lastly how long wil d data i transferd/shared(78MB) to him last?
Thanks in Advance

Please send your number to us via PM.

JideSM:

Please send us your phone number via PM

PM sent
Gaskiya!

bonaventure73:
why mtn cheat scarce like this? mtn should make bis 4 all phones

pls send them ur number via PM...make dem block am

majalisa: pls send them ur number via PM...make dem block am

Aye,sire!

Supported.
pm them ur no 4 executive cheat

majalisa: pls send them ur number via PM...make dem block am

Aye,sire!

Supported.
pm them ur no 4 executive cheat

Dinvestanl:
72 hrs after i made my complaints, Joel called from MTN Cc. They seem mystified by what happened to my bundle. Got an SMS from MTN today telling me it as been resolved. Today is Day4 and as i go to bed, no resolution yet. Even banks retrieve mis-transferred cash within 24hrs. Thanks tayoccu for all your efforts. Hope i get my bundle back by next week. Goodnite MTN.

Good morning. This is the 6th day since my G750 Goody Bag contents. No resolution. All i have is sorry for the inconvience and have patience. Well i hope you resolve it this week. Thank you
------------------------------
On Fri, Aug 2, 2013 4:52 PM EDT CustomerCare wrot
>Dear,
>Thank you for contacting us at MTN Customer Care.
>As discussed on phone, please kindly exercise patience as the request reported below is receiving attention and feedback will be provided soon.
>
>All inconveniences regretted.
>
>Thank you for choosing MTN and have a great day.
>
>Best regards,
>
>Joel| Customer Care Team
>Customercare@mtnnigeria.net<mailto:Customercare@mtnnigeria
From:]
>Sent: Friday, August 02, 2013 4:42 PM
>To: CustomerCare
>Subject: RE: Remembering Your MTN Security Num
>This is very fustrating. After the bundle which expired on 27 july, i subscribed for another on the 30 july and which disappeared by 31 july. Your mail showed that you either didnt read my complaint or you just dont give a damn. This is really terrible. No wonder people are porting!
>On Fri, Aug 2, 2013 10:01 AM EDT CustomerCar
>>Dear >>Thank you for your mail.
>>Checks showed that your G750goody bag bundle which you subscribed on the 27-Jun-2013 was exhausted and expires 27-Jul-2013 21:27:33 .
>>All inconveniences regrett
>
>>Thank you for choosing MTN and have a splendid day
>Best regards,
>>Arhyel| CustomerCare Team
>>Customercare@mtnnigeria.net
>>From:
>>Sent: Friday, August 02, 2013 11:17
>>To: Custo
>>Subject: RE: Remembering Your MTN Security Num
>>That is a lie that can only originate from the deepest and darkest part of life. How could i have exhausted my bundle after making calls less than 2 mins and sending 4 SMS? This is very insulting coming from MTN. Where are the records? Please return my money if you cant restore my bundle
>>On Fri, Aug 2, 2013 5:10 AM EDT CustomerCare wrote
>>Dear
>>Thank you for your mail
>>Please note that checks show that you have exhausted the contents of your G750 Goody Bag
>>All inconvenience regretted
>>Thank you for choosing MTN and have a nice
>>Best regards
>>Nnamdi | Custom
>>Customercare@mtnnigeria.net<mailto:Customercare@mtnnigeria.net
:>>From:
>>Sent: Thursday, August 01, 20
>>Sorry to say this but i dont understand you guys at MTN. I sent you a mail about my missing G750 Goody Bag after a day subscription. No solution and you are spaming me with adverts. Na wa for you guys o!I subscribed to G750 Goody Bag on 30-7-13. By 31-7-13, the remaining 148 MTN minutes and 196 SMS had disappeared. Called customer care severally but my airtime nor money returned. It is easier for a camel to pass through the eye of a needle than for a customer to get through to your customer care. Please do something abi make i port!
>>On Thu, Aug 1, 2013 3:26 PM EDT CustomerCare wro
>>August
>>In this

Here's my idea of "pocket-friendly" tarrif.

10mb= 10naira 100mb=100naira
10gb= 1000naira 50gb=3500
100gb=5000 Unlimited= 7500 per Month FOR ANDROID USERS ONLY!!!!!!

JeffreyJamez: Here's my idea of "pocket-friendly" tarrif.

10mb= 10naira 100mb=100naira
10gb= 1000naira 50gb=3500
100gb=5000 Unlimited= 7500 per Month FOR ANDROID USERS ONLY!!!!!!

well said...jideman how u see am nah...ur folks shuld be d first to roll out d "naira friendly data plans".
.MTN....d best connection..abi?

wummex:

Thank you.

The service has been deactivated

JideSM:

The service has been deactivated

Thank you so much, I have seen the alert. I really appreciate.

Thanks a lot to tayoccu, my money but not the bundle was returned. seems the goody bag bundle has been deactivated

tayoccu:

Please PM your number to JideSM.
Thank you.

i have done that. Thanks

JeffreyJamez: Here's my idea of "pocket-friendly" tarrif.

10mb= 10naira 100mb=100naira
10gb= 1000naira 50gb=3500
100gb=5000 Unlimited= 7500 per Month FOR ANDROID USERS ONLY!!!!!!

holds laff.

JeffreyJamez: Here's my idea of "pocket-friendly" tarrif.

10mb= 10naira 100mb=100naira
10gb= 1000naira 50gb=3500
100gb=5000 Unlimited= 7500 per Month FOR ANDROID USERS ONLY!!!!!!

i concor....!!! Buh unlimited shld be7K dazz All!

THANKS @JIDESM I AV RECEIVED MY MTN SECURITY NUMBER. THANKS YOU GUYS ARE THE BOMB!

Emmysteve: THANKS @JIDESM I AV RECEIVED MY MTN SECURITY NUMBER. THANKS YOU GUYS ARE THE BOMB!

You are welcome. Thank you for choosing MTN.

pls I have not been able to get mtn browsing signal on my fone it started dis evenings. the no is 07062287484

Pls help ,I subscribed for BBC on Friday and it has not been activated

Emmysteve: THANKS @JIDESM I AV RECEIVED MY MTN SECURITY NUMBER. THANKS YOU GUYS ARE THE BOMB!

same with me..God bless u two.i hope ur ogas at d top wuld listen with their heart lyk u two

waleh89: Pls help ,I subscribed for BBC on Friday and it has not been activated

Sorry for the inconvenience. Please send us your phone number via private message

JideSM:

Please send your number to us via PM.

How do i do dat pls?

Domwiz4all:
How do i do dat pls?

Now following you, kindly send us a private message

JideSM:

Now following you, kindly send us a private message

Did you not see my PM.?

I just got this message from mtn. Can you please explain that to me ''Auto-renew your BBC subscription on Wed 07:09 AM, 7 Aug 2013 & enjoy up to 1 month FREE (1 week for 1st month & 3 more weeks for 2nd month). Simply load credit for renewal.'' Does that mean i will be given another 3GB? Or its simply extension of my 30days validity period? Thanks

If u are still using mtn u are wasting ur time. This guys are thieves unrepentant criminals.

Please since my friend subscribed to MTN BIS and he did not even finshised the subscription bt since then he can't browse with his line again.

Emmysteve: I just got this message from mtn. Can you please explain that to me ''Auto-renew your BBC subscription on Wed 07:09 AM, 7 Aug 2013 & enjoy up to 1 month FREE (1 week for 1st month & 3 more weeks for 2nd month). Simply load credit for renewal.'' Does that mean i will be given another 3GB? Or its simply extension of my 30days validity period? Thanks

The 1 or 3 weeks bonus for activation and autorenewal respectively is an extension of the 30 days validity.

JideSM:

Now following you, kindly send us a private message

Pls have u seen d PM? Have sent it sins morning. Thanks