My phone and laptop can't see the 5ghz wifi but my ipad can even though all of them supports 5ghz

Alienwarfare:
My phone and laptop can't see the 5ghz wifi but my ipad can even though all of them supports 5ghz

Have you restarted the router since you split the 2.4 and 5ghz setting?

dustmalik:

Have you restarted the router since you split the 2.4 and 5ghz setting?

Yes multiple times

Alienwarfare:
My phone and laptop can't see the 5ghz wifi but my ipad can even though all of them supports 5ghz

It was happening to me initially, my iPhone 14 Pro Max and MacBook Pro M1 were not seeing the 5GHz frequency while my Pixel 6, 7 & iPhone X were seeing it perfectly fine.

After a while, everything could see the 5GHz fine. And it's even more efficient now that I have a mesh system installed.

Just give it a while. It might be a router update. Those happen automatically. But yh, you can attempt rebooting the Starlink and router but no guarantee that would work.

easyyoke:
Mad o. 20 starlinks? I thought they said there is no money in Nigeria😂😂

You dey mind them? Them dey buy am like pure water

Abeg, who has used other Virtual USD service card asides Payday to order for Starlink

Payday is in a mess.. They sent a message that we should open another USD account that they are currently habit issues with their vendors blah blah and that our current balance would be transferred to the new USD account (I av about $62).

Now, I av opened another USD account since 4weeks ago and no response yet. Message I got was that they will get back to me when approved. I have chatted their agents 100 times, no solution

Now, I want to order for Starlink as and I don't want trouble or a situation where my naira will hang or won't be able to do monthly subscription

have succeeded in ordering for Starlink.. $42 was debited from my account and got below mail

I have created an account

1. Where do I confirm my order
2. Trying to shop for ethernet adapter.. The add to cart is graded out

How do i start tracking my order after getting order confirmed email below

Off topic: MTN 5G is crazy in Wuse Zone 1

georgee:
have succeeded in ordering for Starlink.. $42 was debited from my account and got below mail

I have created an account

1. Where do I confirm my order
2. Trying to shop for ethernet adapter.. The add to cart is graded out

How do i start tracking my order after getting order confirmed email below

You are yet to order for Starlink. What you did was to deposit for future availability of Starlink service at the service address you chose. Starlink presumes its service is not available at your service address if it doesn't recognize it.

When ordering for Starlink, you are supposed to choose a recognized service address.

What to do in your own case: Log into your Starlink account. Now, edit your service address to a recognized address close to your actual address. Any recognized address within 5km radius is fine. You should now be able to proceed to pay the full payment.

dustmalik:

You are yet to order for Starlink. What you did was to deposit for future availability of Starlink service at the service address you chose. Starlink presumes its service is not available at your service address if it doesn't recognize it.

When ordering for Starlink, you are supposed to choose a recognized service address.

What to do in your own case: Log into your Starlink account. Now, edit your service address to a recognized address close to your actual address. Any recognized address within 5km radius is fine. You should now be able to proceed to pay the full payment.

Wow.. How do i know a recognized address?

My address came up when I put on the address bar on starlink website.. Abeg guide
me.

Can u show me a recognisable address from below

georgee:


Wow.. How do i know a recognized address?

My address came up when I put on the address bar on starlink website.. Abeg guide
me.

Can u show me a recognisable address from below

georgee, as discussed, revert if you encounter any challenge.

wittydee:
Please I want to find out when the amount ($600) for the kit will be deducted. I had placed order since on 24th February. Only the subscription fee of $42.16 was deducted. The kits have not shipped and $600 has not been deducted from my card. Do I have to make a separate order for the Kits?

Bro.. Do u av ur device now.. Cos i am currently in same Dilemma.. Just $42.16 was debited from account today

How did u resolve it
.

dustmalik:

georgee, as discussed, revert if you encounter any challenge.

Thanks bro... U ar a rare gem..

From my own little investigation on their availability map, some highbrow areas.. Ikeja, Surulere etc are put on waiting list while places and addresses from Ikorodu are on availability list.. Does it mean that starlink is currently concentrating on remote areas and holding up places in the cities. One can see that ikorodu from the colour is on service availability list, while a highbrow area 'Bode Thomas' in Surulere in on waiting list

...

georgee:


Thanks bro... U ar a rare gem..

From my own little investigation on their availability map, some highbrow areas.. Ikeja, Surulere etc are put on waiting list while places and addresses from Ikorodu are on availability list.. Does it mean that starlink is currently concentrating on remote areas and holding up places in the cities. One can see that ikorodu from the colour is on service availability list, while a highbrow area 'Bode Thomas' in Surulere in on waiting list

Logically, this makes sense, given that highbrow areas already have quite a number of options available, like Fiber-to-the-home, 5G etc.

Wow wow wow

How will I thank dustmalik (who picked up his phone, called and explained all possible solution) and Cavendish (who didn't leave me, chatted with me on watsapp till he found a solution).. These men are great and to think I met 2 of them here on Nairaland ooo.. Starlink thread

I av finally been debited for full amount and given tracking number.. Will be tracking order via DHL as soon as it ships..

Thanks a lot guys... I go dey update the house as I progress and when I need help with installation

georgee:
Wow wow wow

How will I thank dustmalik (who picked up his phone, called and explained all possible solution) and Cavendish (who didn't leave me, chatted with me on watsapp till he found a solution).. These men are great and to think I met 2 of them here on Nairaland ooo.. Starlink thread

I av finally been debited for full amount and given tracking number.. Will be tracking order via DHL as soon as it ships..

Thanks a lot guys... I go dey update the house as I progress and when I need help with installation

You are welcome, bro 🙏👍👊

georgee:
Wow wow wow

How will I thank dustmalik (who picked up his phone, called and explained all possible solution) and Cavendish (who didn't leave me, chatted with me on watsapp till he found a solution).. These men are great and to think I met 2 of them here on Nairaland ooo.. Starlink thread

I av finally been debited for full amount and given tracking number.. Will be tracking order via DHL as soon as it ships..

Thanks a lot guys... I go dey update the house as I progress and when I need help with installation

Always a pleasure bro. We learn by sharing. 👍

dustmalik:

You are welcome, bro 🙏👍👊

I knew @dustmalik would surely turnup

dustmalik:
Off topic: MTN 5G is crazy in Wuse Zone 1

I can imagine how much data don go for these tests alone.

toluxa1:


I can imagine how much data don go for these tests alone.

georgee:

Thanks bro... U ar a rare gem..
From my own little investigation on their availability map, some highbrow areas.. Ikeja, Surulere etc are put on waiting list while places and addresses from Ikorodu are on availability list.. Does it mean that starlink is currently concentrating on remote areas and holding up places in the cities. One can see that ikorodu from the colour is on service availability list, while a highbrow area 'Bode Thomas' in Surulere in on waiting list

dustmalik:

Logically, this makes sense, given that highbrow areas already have quite a number of options available, like Fiber-to-the-home, 5G etc.

This isn't correct, it's not because of Fibre or Highbrow areas, nothing like that. It's because these areas are at capacity, it's written on their website that they will stop shipping to certain areas to avoid congestion when satellites serving there areas are at full capacity. If not, everybody's speed will be slow and everyone loses. So when someone disconnects from these areas OR more Satellites are available to serve these areas then the next person on the waitlist gets their Starlink shipped. This also explains why they are charging some people only $42 for reservation/waitlist instead the full $600.
(see screenshot below)

Also if you want to change your address, they warn you that you may not be able to change back to your current service address for the same reason above
(see screenshot below)

Why is this happening?
This is caused by those FOOLS! And yes, i said fools. The fools that are ordering tens and hundreds of Starlink devices to resell because they don't understand how it works. They think it's just like MTN MiFi that you just buy and connect. Till someone in an area at max capacity buys it for 580K and can't connect. Then them go get heart to heart talk for Police station.

I said it that Nigerians will abuse this Starlink thing and it is already happening. Now many people who need the service can't access it because of greed and sheer stupidity of few.

Stanley08:




This isn't correct, it's not because of Fibre or Highbrow areas, nothing like that. It's because these areas are at capacity, it's written on their website that they will stop shipping to certain areas to avoid congestion when satellites serving there areas are at full capacity. If not, everybody's speed will be slow and everyone loses. So when someone disconnects from these areas OR more Satellites are available to serve these areas then the next person on the waitlist gets their Starlink shipped. This also explains why they are charging some people only $42 for reservation/waitlist instead the full $600.
(see screenshot below)

Also if you want to change your address, they warn you that you may not be able to change back to your current service address for the same reason above
(see screenshot below)

Why is this happening?
This is caused by those FOOLS! And yes, i said fools. The fools that are ordering tens and hundreds of Starlink devices to resell because they don't understand how it works. They think it's just like MTN MiFi that you just buy and connect. Till someone in an area at max capacity buys it for 580K and can't connect. Then them go get heart to heart talk for Police station.

I said it that Nigerians will abuse this Starlink thing and it is already happening. Now many people who need the service can't access it because of greed and sheer stupidity of few.

Means pple from ikorodu neva buy starlink well well oooo

What of the 5Km radius thing?. Cos i used a service address that is just 350m away from my address and I got debited for full amount

georgee:

Means pple from ikorodu neva buy starlink well well oooo

What of the 5Km radius thing?. Cos i used a service address that is just 350m away from my address and I got debited for full amount

Every cell is a 15mile hexagonal surface area. So it's very possible you have ordered your Starlink to a different cell and it won't work well at your own address because there's no way to tell if you are at the centre or close to the edge of this hexagonal area (your address' cell).

Hopefully you'll be able to connect without issues, but if you experience any problems you know why now. Alternatively, you can always add portability or roam at an extra cost. However, Speed Priority is given to people with fixed addresses.

See photos below

Stanley08:


Every cell is a 15mile hexagonal surface area. So it's very possible you have ordered your Starlink to a different cell and it won't work well at your own address because there's no way to tell if you are at the centre or close to the edge of this hexagonal area (your address' cell).

Hopefully you'll be able to connect without issues, but if you experience any problems you know why now. Alternatively, you can always add portability or roam at an extra cost. However, Speed Priority is given to people with fixed addresses.

See photos below

This starlink na rocket science oooo

Well, I go know today when my kits get delivered

Bosses I have starlink for 550k . Abeg make una patronize me .

My kits have been delivered just now


I go leave office early to go set up and give feedback

georgee:


Means pple from ikorodu neva buy starlink well well oooo

What of the 5Km radius thing?. Cos i used a service address that is just 350m away from my address and I got debited for full amount

At Ikorodu and this with some few I know we up to 20 or more using the service.

This is wat am getting

What do i do next.. I placed the equipment on my car in the compound (for now) without obstruction

@stanley08

Currently making sense placed on my car... with 4 devices already connected

I go put am for roof tomorrow morning though my roof man hole

That 1tb cap no go work

georgee:
Currently making sense placed on my car... with 4 devices already connected

I go put am for roof tomorrow morning though my roof man hole

don't get too excited though. The speed is around 40mbps when you connect to the 2.4ghz frequency and most devices don't detect the 5ghz frequency. My laptop is the only device I have that detected the 5ghz frequency and the speed I get while connected to 5ghz is an average of 140mbps. That's only when the starlink makes sense. 40mbps is enough for most internet related stuff but I wish my phone can detect the 5ghz frequency. 40mbps (5MB/s download speed) speed feels like I am still using MTN 4g